Retreat at Stafford

I’m extremely disappointed with my experience at this property. Within a span of two weeks, my car has been involved in multiple serious incidents while parked on the premises. The first incident resulted in my car being stolen, and as of this morning, I found my vehicle vandalized again. During the most recent incident, personal items were scattered on the ground, and the area where the key is inserted to open the car was forcibly damaged. When I asked management for security footage after the first incident, I was informed that the cameras were not working, which is extremely concerning for an apartment complex that advertises safety and security. I was also informed that the individual responsible may be a current tenant, raising serious concerns about resident screening and overall sa

He was very knowledgeable on the apartment and very nice. Very kind. I like the way he sold up. Yeah I wanna stay up so the gym part about how the pictures would be nice for you Instagram but I like it. It’s very nice. It’s very quiet. I did come by here on a night time and I saw the night time life here and it was quiet. No one was moving around, but I like my tour. The tour guy was amazing.

Honestly, as nice as the apartments are they are infested with roaches. The apartments will get on here and say they have pest control but it doesn’t work. Makes you not want to cook. We have to put everything in a zip block bag. So does our neighbor. They go in the fridge, the cabinets, the dishwasher. We literally have nothing in the cabinets. Dishes are all on the table and roaches crawl on there too. I put my dry food in a cooler and they got in there too. It’s just sad, uncomfortable, and a safety hazard. I pay almost 2000 dollars to live here. Definitely will be moving out when my lease is up. The apartments would be great if this wasn’t an issue.

Nice units been there since sept 25 the issue for me is security the gate is always open on one side I have a gate opener that doesn’t work I live on the opposite side that the open gate is on asked the staff about this their response was does the gate code work? What?? after being there only 2 wks my car was left on bricks wheels and tires gone and I’ve noticed others have had the same thing happen. This is an ongoing problem . It is not ok nobody should have to worry about their car where they lay their head. Maintenance is slow w work orders and mark them as complete when they haven’t been. And the fees let’s not get on that smh.

Jackie is extremely pleasant and helpful. I renewed with her for 15 months as I’ve been living here a while. The new management team is amazing and extremely welcoming. The property looks better and all concerns, if any are addressed within a 24 hr turnaround time. I appreciate all the team is doing as teamwork is important to success. Thanks again Jackie for all you do!❤️