Aster

The Aster Leasing Team made getting my new apartment a breeze! They were super friendly, quick to respond, and really listened to what I needed. The whole process was smooth and stress-free. Love my new place and can’t recommend them enough! Thanks, Aster team and Jamera for the wonderful help!

TLDR: Great space, clean, responsive maintenance, decent safety, decent package lockers, would recommend I’ve lived here for almost 4 years now and have absolutely loved it. The management is great. Whenever I submit a maintenance request, it’s fulfilled in a reasonable couple days since submission. The security is a decent balance of safe and user friendly (we use Latch to unlock our doors and garage). I occasionally hear of/experience mishaps in the package lockers, however I get packages regularly and packages are only misplaced 1/100 times maybe and it’s generally due to delivery people rather than management. The area is clean, I haven’t had any bug problems. I use the apartment gym daily and I see the cleaning people going through cleaning regularly. This apartment feels more like a

I called the building’s leasing office to arrange a tour of a two-bedroom unit. They told me to come by at a certain time and said they’d meet me there. However, I showed up at the appointed time, and no one answered my calls, they all went straight to voicemail. The leasing office was completely empty, and I waited there for about 20 minutes, but nobody ever showed up or even returned. No one’s picking up the phone, and the office is just silent. I want to write this down to give them a one-star review because I’m really frustrated. Please make it sound firm and to the point.

I called this place home for a year. One of the first tenants to move in when it was recently opened. The apartment complex is close to practically everything including Bart, shopping and dining. The parking structure is amazing. It has remote control entry and electric charge stations. Management is friendly and professional during service requests as well. Although the units are relatively small in size, they provide commuters an opportunity to enjoy the East Bay. The complex is very secure when going away for the weekend. Occasionally maintenance falls behind on schedule, but overall it is a good place to live.

Please be aware of this place while moving out. Had an inspection while moving out in my presence, all went well. After moving out, I suddenly received an email stating that the stove's glass top was damaged, along with a picture taken from a little distance that showed some white, paint-like smearing on top. I asked for a top-view picture. Never got one. Took away my security deposit, sent out that I need to pay for damages?. Lived there for over six years, had several inspections, replaced the washer, dishwasher, and never did I use any service for the stove's top. Clearly, something is going on.