RowCal

Horrible service from start to finish. The team demonstrated a serious lack of knowledge about basic property management processes and repeatedly gave incorrect or incomplete information. When problems came up, they diverted responsibility, blamed outside parties, or simply stopped responding. Nothing was handled efficiently or professionally, and I was left to fix issues myself that they were being paid to manage. If you value your time, money, and peace of mind, I would absolutely consider managing your property with someone else.

This management company is awesome. Maintenance repairs are done as quickly as possible. Keep in mind, you are not the only person needing maintenance. The negative reviews are people who sound selfish and only care about themselves. Be patient and understand we all need each other to make things happen. I would definitely recommend this company to friends and family.

They are horrible. In all of my years of living in apartments I have never experienced a company that discriminates against it's tenants who are not like them in race, while doing services for people who are like them and completely ignoring anyone who isn't like them. They hire apartment managers who are the same. In my complex they have fixed up peoples places and fix repairs for people of their racial background and anyone who isn't you have to ask repetively for years to fix basic, I mean basic services. Any building with Metropolitan Properties stay away from. You will be discriminated against.They will allow your air conditioner not to work for years and not fix basic plumbing or needs, allow mold to grow and they don't care, and it will take multiple requests and complaints for year

Our manager Bridget has been solid for our community near Marina del Rey. Things that used to take weeks now move fast. I appreciate that she is proactive and we get heads-ups before issues become emergencies.

Worst HOA experience ever – RowCal is a joke When RowCal took over from Metro, they said we could keep using BillPay. I did exactly that, and for the first few months, everything worked fine—they were receiving and cashing my checks without any issues. But then, in late December, something went wrong. I sent my BillPay check on December 31, but for the next two weeks, it was never cashed. As the due date approached and I was about to be charged a late fee, I reached out to RowCal to ask if they had received it. I even attached proof from my bank showing the check had been mailed. I told them I would stop the payment and reissue a new check if needed. They replied and said that was fine. And then—the very next day, they cashed the original check that I had just told them I was cancelli