PMP Management - Valencia, CA

I have dealt with my fair share of property managers, And Property Management companies and I must say that Ray Zeiters is hands-down one of the most professional and quick to respond property managers I have ever come across. From the first interaction, Ray sets the gold standard. His communication is lightning-fast, crystal-clear, and always proactive — you never have to wonder or follow up. He brings deep knowledge of the Valencia market, anticipates challenges before they happen, and delivers smart, efficient solutions every single time. His attention to detail and genuine commitment to excellence are truly unmatched. What really stands out is Ray’s integrity and the way he genuinely cares about doing things the right way. In an industry where that level of professionalism can be rare,

I had the pleasure of working with Diana A. & Patrick P. on a refinance loan within a condominium project managed by PMP Management, and they were both amazing! Patrick made sure to keep me up to date throughout the condo document collection process, and we were able to get the condo project approved for conventional financing! If you’re a condo association looking for a management company that won’t leave your unit owner’s lender in the dark during a refinance, you’ve found the right company! The escrow process went smooth, and I have zero complaints! Keep up the great work!!

I strongly advise against hiring PMP to manage any property. Their mismanagement has significantly deteriorated the quality of life in our building, and their lack of accountability is alarming. • Neglect and Unresponsiveness: There is no way to reach PMP after hours, and during business hours, residents are left waiting on hold with no callbacks. Basic management responsibilities are consistently ignored. • On-Site Manager Issues: The on-site manager is unprofessional, unresponsive, and hostile toward both residents and vendors. They have even leaked oil onto the property, leaving residents to deal with the mess and costs. • Security Failures: PMP has neglected major entry doors, leading to repeated break-ins and property damage. Instead of addressing these security concerns, they tolerat

I work for a builder and our communities are managed by Shane. He is always so responsive and helpful in answering any and all questions we have from our homeowners and potential buyers. We are grateful to have him as a valuable asset!!

I recently contacted PMP Management regarding a personal error I made with my HOA payment. I was very impressed with how promptly they responded to my email. The team was courteous, understanding, and considerate of my situation. They handled my request efficiently, and the issue was resolved quickly without any hassle. I truly appreciate their professionalism and support. Alexis Dominguez, the Care Team Representative, was especially helpful, professional, and considerate throughout the process. Her assistance made a stressful situation much easier to manage.