The Retreat
Richmond, TX · Apartment complex
- Address
- The Retreat, 19221 Beechnut St, Richmond, TX 77407
- Phone
- (346) 521-4095
- Website
- venterraliving.com/apartments/the-retreat?id=TX4GMGOO&y_source=1_Mjc5MDQ4MjgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
- Status
- Closed · Opens 10 AM
The Retreat is a real estate agent located in Richmond, TX. It is one of 137 real estate agents listed in Richmond. Its 4.0-star rating is slightly below the Richmond city average of 4.4 stars. There are 10 photos associated with this location.
About The Retreat
Live it. Love it. at The Retreat! If you are looking for a 1, 2, or 3 bedroom apartment in relaxing Richmond, TX, The Retreat is where you want to be. Located on Beechnut Rd, near Grand Mission Blvd, we are perfectly nestled between 99 and Beltway 8,... More
Hours
| Saturday | 10 AM–5 PM |
Customer Reviews
I do NOT recommend living at this apartment complex. There are serious safety, cleanliness, and management issues that have been ongoing, and nothing is being done to fix them. Car theft and vandalism are a major problem. Multiple cars in this complex have had their wheels stolen and are left sitting on bricks for days, sometimes weeks. There is little to no visible security, no urgency from management, and no reassurance to residents. This is extremely unsafe and stressful, especially when you’re worried your own car could be next. Trash is constantly left overflowing and unmanaged. Dumpsters are surrounded by piles of garbage, furniture, boxes, and debris. This is not only unsanitary but also attracts pests and wildlife. The trash areas are clearly neglected, and management does not en
I have lived here for two years and I am very happy and satisfied the management does their job in an exceptional way, especially Emily I would like to take a little moment to shout out her because she really is a real Gem, kind helpful attentive... finding a manager in a community like her is not easy... she did everything to make our stay at the retreat pleasant and for that I thank her very much... The maintenance service are impeccable, excellent service and fast they will quickly come to answer your request and solve everything … especially Agustin, a humble and kind man always ready to help …
The complex suffers from a serious lack of security. My car tires were stolen, along with the tires of several neighbors’ cars, and no clear preventive measures were taken by management. Although the complex has security cameras, management refuses to allow residents to view the footage or provide any assistance. Living here does not feel safe, which is unacceptable considering the rent being paid. Due to these security issues, I am considering breaking my lease, as I cannot stay here any longer without feeling safe. ❌ 🏘️
I've been here for nearly 2 years and I am extremely happy, the community is well maintained there has never been a time when I needed something even if it was outside of the community that Emily and the staff did not accommodate. I love everything that Emily does for the community for the holidays. She has amazing ideas and with an amazing Manager comes an amazing staff. I am always greeted with a smile and laughter. Can't wait to see what the next idea will be. (Diann Lewis-Mouton) Resident
I changed my earlier 5 star review to single star due an issue incident which is extremely disappointing considering our 3 year stay at Retreat without giving any trouble to the Retreat people. My car was towed away from a proper parking area. When we visited the office in the morning they told us that we did not updated in response to the email the leasing offices forwarded us. Without giving any warning about the car will be towed if not updated of information. For tenant living at the facility for past 3 years & without delay on rents etc this is the treatment you do with them? We are not going to renew our lease this time and this we have made our decision. Terrible customer service & to be honest the superior customer service is all about going the extra mile and a can do attitude. Re
Accessibility & Amenities
Services
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