First State Bank of the FL Keys - Key Largo Office

From the moment I walked into the bank, I was greeted by familiar faces—all with genuine smiles. I explained that I was there to open five new business accounts for our company, and the team had no hesitation in making us comfortable. They offered water, coffee, and complimentary cookies, took our information, and started the process right away. Even the tellers went above and beyond, being incredibly friendly when I asked a question about the coffee setup and offering great advice. This outstanding service is exactly why we brought all of our business from Chase Bank to our local FSB of the Florida Keys office. Thank you for the amazing support and such a helpful team!

This is simply the best bank I have been associated with in both my personal and business accounts. I have been a customer for the last 15 years. This bank and staff has no equal. Laura Brown and the other members of the staff have consistently exceeded expectations and have always provided exemplary customer service. I most strongly recommend this bank without any reservation.

This location in Key Largo is not only convenient, but everyone is so friendly. We enjoy the personal experience.

Customer service on the phone was so rude and ridiculous. If you don't wanna work, why bother work if you feel so miserable? I called for an account that I wasn't a part of this bank about and they asked for my name and for another name just in case and the person on the other end was like "oh why are you giving me another name if we are talking about you and didn't you file a police report" she acts like I don't know how to call the federal trades commission and one of my recovery methods was to call this bank so we can figure this out but she seemed like she didn't care for the customer at all.

Friendly and professional staff. It's a pleasure banking with them.