Willow Homes

CONSUMER BEWARE! I’ve never had a worse buying/customer service experience. That said, at first, the management of Willow was extremely kind & generous, as my wife and I were considering buying a vacant lot (via one of Willow’s spouses, who is a Realtor). All was good, including the design/planning phase. However, once construction began, so did our nightmare. We started our build process in the Spring of 2020, so there were a lot of delays and uncertainty. Willow Homes came across as inadequately prepared to get through the process. Grading below: Quality of Construction– Grade: D. Very disappointed with certain aspects that Willow never asked us to make selections on. Many of the finishes were off center, poorly placed, door frames crooked, holes in wall, pendant lights over kitchen is

Recently we had an addition of a covered screened deck added to our home. The addition created a large living area which can be used year round. The craftsmanship is excellent and the space is beautiful as well as functional. Jason Hale and his team were professional and transparent, they walked us through the process and always listened to ensure we were on the same page. The crews were highly skilled and the supervisor, Bryan, was on the jobsite daily. We are so pleased with the new space and highly recommend Willow Homes as a builder you can trust.

We hired Willow to finish in a carriage house. During the estimate / sales process they were incredibly clear as to the costs associated with the project. The team did a fantastic job running the project and communicating throughout! When problems arose, Crawford and the team jumped on them proactively, efficiently, and transparently with us. We were beyond impressed with Crawford taking the initiative to make cost effective improvements to the project that we weren't even considering! These folks will make your life easier when building or renovating - with a stunning finished product!

We purchased a new construction home from Willow Homes. Willow had already planned and starting building the home when we came on board, so although we had input into a few design choices and the finishes, the majority of the planning and design work had been done for us and we wouldn't want it any other way. Willow designed a beautiful home that is not only pleasing to look at, but is solidly built and highly functional. The quality of the materials and finishes is outstanding. We absolutely love our beautiful home, and it is reaffirming to hear all the compliments from our family and friends that have visited since we moved in. The Willow team was easy to work with and consistently communicated with us throughout the build. We received weekly updates via email as to what particular task

My husband and I recently moved to Birmingham from Texas, and purchased a home that needed significant renovations. We reached out to Willow and were impressed with their timely response and overall plan to help us get our project completed on budget and on time. We have been so pleased with the team at Willow with not only their attention to detail but their ability to hear what we wanted and needed and make it a reality. Our project is almost finished and we have already started making plans to use Willow for the next phase of our renovations.