Veterans United Home Loans of Hampton Roads

My experience working with Veterans United and Justin's team was absolutely outstanding as a first time homebuyer. Their professionalism, transparency, and unwavering support made the entire homebuying process smooth and manageable. Justin and his team were always available to answer my questions, providing clear guidance and keeping me informed every step of the way. Thanks to their dedication and expertise, I felt confident and truly cared for throughout the journey. I highly recommend Veterans United and Justin’s team to anyone looking for a trustworthy and compassionate lender. Thank you for helping me!

Dave and his team (Spencer and Tayla) were absolutely fantastic! I couldn't recommend a better VA home loan team! They stayed on top of everything and responded so fast to all of our questions, and made the checklist of to-do items regarding the documentation process extremely easily. Dave and his team made sure we were completely informed and were very candid and transparent throughout the entire loan process. They are true professionals that will guide you in getting everything squared away, and ensure that you understand the legalities of everything you are signing. Dave and his team are thorough, efficient, and an overall great team that will do everything they can to help get you into your dream home, which was certainly the case for us! My husband and I are both Army veterans an

The customer service that was provided throughout the refinance was nothing less than EXCEPTIONAL. Melissa was so responsive and always quick to answer any questions I had. She was so kind and patient. I am truly grateful for my experience. Ashley was amazing as well! Thank you both for being amazing. 10/10 recommend.

My experience with VU started off by me just calling in to ask a few questions about a loan. I had no intention on applying right then. I spoke with Torie H and we stayed on the phone for almost an hour and I was sold and applied for a loan. She made me feel very comfortable and wasn’t PUSHY. After applying with Torie I was told that my actual loan officer was Melissa and she was on vacation. But that didnt stop Melissa from calling me to introduce herself to me. From there she made my home buying experience the easiest and smoothest ever. I decided to float my rate and Melissa called me or texted me daily to let me know where the rate was and where I stood. My whole experience with her was awesome. Melissa and her team made me feel like I was a part of a family. She gets my vote for the B

James Walrod’s team at Veterans United provided exceptional service. They maintained open communication with my wife and me, ensuring we received the most up-to-date information. All our phone calls were answered promptly or returned within a reasonable timeframe. I couldn’t have asked for a more supportive team to guide us through this process. Thank you, Ashley and Tori. 🙂