Upper Management Realty

I can’t love Anthony enough he came he saw what the problem was. It was a broken door knob for the fourth time at my bakery, where people were getting trapped inside because the door knob fell off and Anthony like Superman came to the rescue and he reviewed it ran to the store came back put exactly what I was hoping he would on it and it works beautifully. This is a really great guy. Just like all the other people that come out to help whenever I need something they’re always quick efficient and you guys are efficient in getting them sent out to me and I appreciate you. Thank you.

Albert and Dean are the best!!! We had an issue with our bath faucet that turned into a 4 day job with a hole in the wall. Albert is very skilled in sheetrock and painting and made everything look really nice after he fixed the shower. He was happy to answer any questions we had and even did a few side jobs just because he had the time. Dean is a great resource as well and helped for a day to cut the time of the job down. Very pleased with everything they did and great guys to have around:) Will definitely be requesting either of them in future while I’m in this complex! Albert and Dean are very knowledgeable, respectful, and cooperative.

Every interaction with this management company was frustrating and disorganized. They rented me a two-bedroom unit that should never have been on the market (head of maintenance said he had never been in the building before they rented it and was a new property for them)—one of the bedrooms had no subfloor, major gaps between hardwood (could see outside), and visible interior termite damage filled with caulk. The day we moved in a neighbor who had been in the building for a few years said everyone leaves the apt we were moving into because of the room that has issues. Basically any insulation issues there “fix” was caulk. Wood moves in humid climates and with weather changes so new gaps were constantly opening up creating insulation issues. As well, the stilts the room was on didn’t feel s

When I place a maintenance ticket I do receive a quick response. The maintenance staff are awesome. I had request fulfilled today by Richard. He took the time to explain to me why the problem existed and how he was going to rectify it. Once he was finished he thoroughly cleaned the area! Richard was great and all of the maintenance staff I have encountered have been professional.

The Upper Management team has been very kind and responsive. I would particularly like to highlight Gary for providing exceptional service - Gary has been punctual, communicative, and has always gone above and beyond to address my maintenance requests. It's clear to me that Gary is very knowledgeable and cares about providing excellent service. Overall, I am a happy tenant!