The Social Amherst

As you can see, all the good reviews are from years ago. As a current resident, the best thing about the place is the maintenance team. They are responsive, helpful, and go above and beyond for the residents. My major problem is the management team; it really shows they don't care about their residents by the way they give the corporate workaround for every problem. Additionally, management (Zuly, and Zach) isn't here to be your friend or be helpful; it seems like they want to cash their checks. They rely on their maintenance team to keep residents happy, and even then, we just lost a maintenance man known for his friendliness and hard work. I heard rumors that they are trying to make this place strictly college student-only, and I now see that this rumor is true since they are trying to m

The social itself is a nice place to live with easy access to the laundromat, convenience store, liquor store, etc. It’s also nice having the bus stop right there. When we moved here Matt and Phoenix were in charge and they were always very responsive and helpful. However since Zuli has taken over the office is hardly open, they’re hard to get in contact with, and I’ve heard concerning things about her trying to force out a single mom and local business owner who’s lived in the community for decades. I think they’re trying to make the community a place for young college students but they shouldn’t be harassing long time residents to do this. I hope they come to their senses and let the community be a place for everyone

The Social Amherst is a lovely, quiet place to live. I've been here for 1 1/2 years and intend to stay long term. Matt, Mel, and Phoenix are the core on-site staff, all of whom positively impact the community. Matt will handle any and all issues/concerns that arise, swiftly and with elegance. Mel is fundamental to maintenance, leading the charge to fix anything that breaks (Also dogs love her). Phoenix will save you from that random emergency maintenance issue, as well as general assistance. All three core staff are essential to why this community is a good place to live. I am excited for the recent increase in additions to the community, such as a new dog park and upcoming gym. There is also a free printer on-site for the community to use during office hours. Snow removal is fantastic, wi

Very safe and welcoming complex, great for college students! Zuleyka, the property manager is amazing. Anytime there was a problem, she had them resolved quickly and efficiently.

I lived here for around 2 years. I like this apartment a lot. It is quiet and the environment is very nice. There are lots of green grass and new facilities (amazon hubs, grills, and swings). Nice small market place and restaurant (frontier pizza, subway) in walking distance. Also, transportation to UMass Amherst is very convenient. The bus stop is only 3-5 mins walk away. I used the bus APP so I can wait until last minutes and walk from home to bus stop. Staffs are very nice. Maintenance is helpful. They helped us reinstall a new refrigerator and small fixings like lighting. Also, big thanks to Matt for helping out with parking and taking care of it. The downside is that the townhouse itself isn't brand new, but they might be upgrading these years. I would suggest this apartment to my