The Bluffs at Riverview

Aesthetically this place is very appealing. Each unit looks nice and I love the hard floors. (Not wood I think they’re linoleum) But reading through some old comments it looks like there are underlying issues that need to be addressed. Sure, apartment complexes will always have some imperfections. I did notice that the steps on their stairs are uneven and it messed with my muscle memory. I almost stumbled thanks to the rail handles I did not! Chloe was nice enough to tour us and help us process our application. I was so excited to apply because they did sell the place good telling me things like “This will be the perfect room for your home office” or “You can move your storage room and just use one of our garages”. Their website is a complete mess. There are definitely bugs that need to be

My partner and I met with Chloe and she showed us the property. She was welcoming, transparent, and expeditiously helpful. She made our experience with Bluffs at Riverview a positive one. Chloe has a gift of making people feel cared for. She’s professional and knowledgeable. Highly recommend reaching out to Chloe if you’re looking for an apartment in the Birmingham area. Thank you Chloe!

I have been living at The Bluffs for almost a year now and I can confidently say that there was never a moment where I regretted moving here. Whenever there was something I needed maintenance to look at they would be there to get it done they’d be there ASAP. Everybody in the leasing office were very vocal and made the effort to reach out whenever there was something that needed to be communicated about, whether it be about general announcements or in response to questions I had. When moving in, Chloe had made the entire process really smooth and communicated the entire way. She went out of her way to make sure that everything fit my standards. The amenities, while I don’t use them often, are very practical. I prefer having a gym and a car wash over other amenities that I would end up not

They will pressure you into submitting an application and spend $83 per applicant into an extremely hard to navigate website if only to be denied because they won’t be happy with only 3x the rent income. The only reason why I am giving a star is because I like the place and the units are nice but let’s be real, we’re not applying for a mortgage and it’s always better to be straight up and honest to us before taking our money.

Chloe is the most helpful, kind and patient customer service representative I have ever dealt with. She took her time to help my husband and I get a convenient and affordable apartment unit. They are always quick to respond to any of our questions or maintenance needs. We are enjoying our space and our experience has been amazing so far!