Stellar Community Management LLC
Glen Allen, VA · Property management company
- Address
- Stellar Community Management LLC, 11543-A Nuckols Rd, Glen Allen, VA 23059
- Phone
- (804) 273-1333
- Website
- stellarcm.net
- Status
- Closed · Opens 9 AM Mon
Stellar Community Management LLC is a real estate agent located in Glen Allen, VA. It is one of 93 real estate agents listed in Glen Allen. Its 2.6-star rating is slightly below the Glen Allen city average of 4.2 stars. There are 4 photos associated with this location.
About Stellar Community Management LLC
Community Association Management Company
Hours
| Friday | 9 AM–3 PM |
Customer Reviews
First they charged $90, for nothing other than trash pickup. Then (with many new houses being built and stuck with these HOA fees) they raised it to $110. Now it's up to $115.50, with even more houses built and stuck with these fees. The pool is small and overcrowded, no tennis courts or other amenities. I'm sure they laugh all the way to the bank with the ridiculous amount they charge for nothing except trash.
For weeks, residents voiced safety concerns, questioned clear violations of HOA bylaws, and asked for answers about a property that appeared to be operating as an illegal group home housing registered sex offenders — directly across from our community playground and pool. In return, we were met with vague responses, denials that anything could be done, and a lack of transparency. It wasn’t until law enforcement intervened that anything seemed to change — and even then, the management company has continued to dodge accountability, offering no clear plan for how this will be prevented in the future. If your neighborhood is looking for a Mgt company - RUN from this one. They do not care about their residents community or actually following bylaws
I have had the pleasure to be engaged with Stellar Community Management at many levels including a community member, the HOA treasurer and HOA President. For approximately 13 years, Stellar and Angie as our point of contact were great to work with. Angie was always incredibly responsive and helpful to our needs. In my experience serving on the board, you would have a loud minority who would blame the management company for enforcing bylaws/community guidelines. Angie and Stellar were responsible to be the voice of the community when homeowners were not following the rules which was their job to avoid neighbors having disputes. I believe they were often taking the blame as members felt the rules did not apply to them and I believe that many of the negative reviews can be attributed to tha
We needed to get approval from the review board ASAP for a new patio install; Ashley took great care of us and assured us that this would get expedited. My wife was at ease knowing that we were in good hands with both Angie Young and Ashley Benton working our case. Less than a week later we got our Approval Letters for our fence and patio. Thank you so much!
For years we just paid our dues, wasn’t involved in the community and the workings. The more I am involved in the community now (neighborhood pool, landscaping) the more disgusted I am with Stellar Management. No assessments of house in our neighborhood for 2 years, told a rule one week and something different the next. Rules made up along the way. Rude, unprofessional behavior. I would 100% not recommend this company. Our community is still paying for services but for the past 2 months, this company is “working on passing over to the new company”. Thank you to our HOA for checking out all other options. August 31, 2023 can’t come soon enough. Best of luck to them in the future, minus my community.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.