Red Oak Properties

WHATEVER YOU DO PLEASE DO NOT RENT FROM THIS AGENCY!!! Staff is very rude. The sewer line to the property I am renting is busted the roof is leaking above the kitchen sink. It is deathly hot in the property. I moved in July a couple of days before the fourth and when I called emergency maintenance it went straight to voice-mail. I then called the "bookkeeper " Kelli and she yelled and argued with me through text because she said that the ac not working is my problem and I will be responsible for buying window unit after I gave them 2000.00 dollars to move in. The rent is ridiculously high you will be better off living in an apt than renting from them. The office manager is never available I've only spoken to her one time since I applied. She has the old lady doing all the dirty work. Rest

We rented from Red Oak for four years and our experience was good - they were prompt getting back to us when we needed anything, and when we ended our lease with them (we moved to a different state), they let us do month-to-month. The system accidentally charged us for another month's rent and we immediately got a phone call straightening it out, which we appreciated greatly. Our experience was pretty hassle and drama-free. Our rental agreement was basically "home-ownership training wheels" meaning that much of the basic upkeep was left to us (pest control, basic plumbing issues, lightbulbs, all that jazz). When we did have an issue that was beyond the basic needs, they sent maintenance in a timely manner. We had two issues where maintenance wasn't terribly effective, but they were both s

My ac broke this weekend! Aside from their emergency/after hours number going to vm only and_always_ having a terrible time of reaching them after hours any day for the last 2 years, they responded promptly during business hours and fixed my ac asap! I did buy some window units to tide me over, but figured a good investment. On days when it’s not quite as hot out can save $ on power and run window unit vs central air. Now waiting to see if they will accept my request to get ducts cleaned, as I was informed by their maintenance person the central air appeared to “not have been used in years” when I moved in in Oct 2020. (During the winter horrible dust clouds came out of the vents and burning dust smell every time I turned it on, not just the first time of the season. Yes my filters are cha

If I could give this place a negative star I would. ABSOUTLY the worst place to rent from. If I owned property, I would not ever let them handle the management. Seems like that had a different person on the phones every week that didn't know anything. They never returned phone calls when there were issues, the maintenance was horrible. It took an act of congress to get anything fixed. There were several things I ended up fixing on my own because I could never get anyone out there to fix anything. When I moved in the place was a mess. I had to clean from top to bottom, the previous tenant left things I had to remove, not to mention there was no air filter. I get that after moving it it was my responsibility, but I would have thought they would have at least put one in there prior to move

These are some of the most unprofessional people I have ever met. They forced us out of our home and increased our rent almost every other month.We had to fix our own repairs in the house, from when we moved in all the way until we moved out. I was never late on rent and payed every 3 months in advance most of the time, they wouldn’t even let me renew my lease. Very unpleasant experience, if I could rate them zero stars I would.