PMI New Orleans

I have never had such a positive experience with any property manager as I’ve had with Nicole at PMI New Orleans. She is extremely responsive — there has never been a time she hasn’t replied to a text or email, and most of the time she responds within minutes. Whenever I reach out about an issue in the building or within my unit, she’s quick to have it looked into and resolved in a timely manner. She always follows through and keeps me updated every step of the way. Switching management companies and having PMI New Orleans manage our association has truly been one of the best decisions we’ve made.

I highly recommend working with Paul Van Geffen. He did an outstanding job moving a property for my family that we thought would take quite some time to sell. He was very knowledgable and patient with our family while we simultaneously processed the grief of losing our mother and navigated selling our childhood home.

I used PMI to manage and sell a property. Over a five year period, Terry and Paul have bent over backwards to accommodate my requests. They are very professional and responsive.

Writing this in hopes to spare future customers of PMI New Orleans any potential wasted time and money. Long story short, we contacted one of PMI's realtors to begin the rental application process for a property, and it was quickly obvious that all application work had been outsourced to various website management tools. Then we found out that applications were 50 dollars per person; initially seemed liked no big deal - we understood the need for checking credit. Then, after almost two weeks of no contact, ignored emails, calls, and texts, we were informed that we would not be moving forward with the application due to "financial reasons". You will have to take my word for it, but this is a poor excuse considering the strength of our application. Of course we were also not getting our mon

Terry Jackson has been a great property manager to date for our small 10-unit complex in Uptown New Orleans. Online payment of monthy HOA dues is very convenient. The condo developer had the owners dropping a check off into a mailbox in Treme. PMI's payment system is much more civilized!