MGR Property Management

To Whom it May Concern: I am very sorry that Desert Grove HOA has decided to make a change in PM service providers. Erin Guiragossian stepped up and from all appearances was taking care of issues that had been neglected for a long time in a very timely fashion. This change was not due to Erin - it was a combination of resident complaints and the continuation of replacement managers over time and primarily because of WMI. Thank you to Erin, Dana and MGR for your excellent services to Desert Grove HOA. Pam Hallam

MGR Property Management, formerly known as Whitestar Management, is by far the worst property management company I have ever dealt with. As a homeowner, I pay hundreds of dollars each month for their "management" and HOA services, yet I receive little to no support. I live a quiet life and simply expect my front yard to be maintained, as covered by the HOA fees. However, every time I submit a landscaping request, it gets ignored, closed without resolution, or met with vague responses that offer no real assistance. For example, the front of my home has had dead plants for nearly a year. (12 months) The landscapers removed them but never replaced them, leaving empty holes in my yard. The irrigation system is also faulty—some nozzles don’t work, others barely drip water, and some are comple

Erin G of MGR Property Mgmt in Rancho Mirage is by far the best Property Manager our community in south Palm Springs has ever had. In the past 10 years, we have had 3 different PM companies, with a total 6 property managers. Erin is the best hands down. Organized. Responsive. Knowledgeable. Good service and communication! Sets up & guides our HOA meetings via Zoom for those who want to Zoom the meetings. Always has her notes and whatever might be anticipated information quickly available to assist board members at the meetings. Quick to assist homeowners on repairs and maintenance, remodels, etc. I hope she will be with us for a long time. Irene Johnson - CVC

Whitestar Management literally SAVED US! I want to thank Rhonda and her amazing team from the bottom of my heart for all that they have done and continue to do for us. My husband and myself were left in a pretty bad situation with our previous management company after purchasing our first 6-unit rental property. We were left with a property in total disrepair and half of the tenants not paying rent for several months. We thought our property was being taken care of but had no idea how horrible things really were. We were in such a deep hole with no idea on how to get out. We found White Star and they literally saved us! This is no exaggeration. Rhonda agreed to take us on and help us even after knowing all about the horrible situation we were in. Rhonda and her team immediately to

We have been talking about cleaning out our smelly, dirty dumpster for years--Erin made it happen and within a few months of becoming our manager. Thank YOU Erin and Julie--we appreciate your attention to details and taking the initiative to always help our residents. And you are very very nice person--thank you again Erin!!!