Kutztown Crashpads

I’ve lived here for 6 months, and it has genuinely been nothing but a headache. The only thing they're quick to do is take your money. Every day there seems to be a new issue, whether it’s parking problems or communal bathroom issues nothing will be fixed promptly. Management is USELESS when it comes to responding and helping out in any situation. We’ve had multiple major problems in the building and again residents aren’t notified until everything is already over, if we’re even notified at all! Save yourself the money and frustration and live literally anywhere else.

My experience was very similar to Rina’s. I lived at the crashpads for 2 years. When I first moved in they hadn’t cleaned the apartment before I moved in and unfortunately there was cat tribe all over the floor. They did eventually replace the carpet. Then in the end in the winter the whole complex had cockroaches, that took months for them to own up to and exterminate. Also when I came back from summer I noticed a crack in my ceiling and water damage. The first time it rained there was significant amounts of water coming into my apartment. To which they “hammered a nail” and that’s how they fixed it. Then another company took over management and they started doing thin gas to improve the property and that eventually stopped after a few months of them taking over. I also recently moved out

I lived here for over a year, and there was old management that started to work on the building and get it to be set up nice. Instead there was a new company that took over and nothing was no longer getting fixed. The stairs are uneven, paint jobs just peel and get painted back over. There were many issues with cockroaches left with no one to clean it up. The bathrooms are shared and get really nasty, they “clean” once a week but just wash water down the sink to get rid of dirt. The landlord was never there, and people would complain about issues and text the landlord and at times wouldn’t even get a reply for weeks. We even had a fire in the first floor bathroom and no one showed up besides a text from landlord saying we’re sorry this happened. The floors in the room are uneven and catch

Worst apartment I’ve ever lived in. I’m breaking my lease early due to it being so unlivable. No one will respond to you for help and the place is a mess. When I moved in it looked like no cleaners had been here. I had to disinfect the entire apartment…including weird yellow stains around the toilet. The management has switched 3 times since I’ve lived here and no one has been good. And each time they switch, my money got messed up and it caused so much stress for me because you have to pry your way to talk to anyone here. Please don’t live here. It is “affordable” but at what cost.