Heritage Park Senior Apartment Homes

111 days to go! I moved in around the middle of June 2024. Within 2 days, the main water pipe for the fire sprinklers in the common hallway broke and flooded a few of the units, including mine. My unit was not completely flooded and the rental office said it was still livable and I wouldn't need to move out. It took over a month to start repairs on my unit. The vacated units, were fixed right away, I guess so that they could be rented as soon as possible. Once they started working on my unit it took about another month. 2 months later, my unit was finally in what I would consider a livable state. I was finally able to start unpacking the remaining boxes which I had to move from one room to another and back when the contractors were making repairs. About a week after the flood repairs

Move here if you don’t mind a stove that gets so hot it melts the paint off the cupboard corners, that will only be replaced after you move, the heat will set off the home fire alarm. If you don’t mind cigarette smoke coming from the vents, (they will not do anything to help) They disregard PROP65, the maintenance crew will try to install used equipment before new. Some of the staff are dismissive and rude. The call box has never worked and the business hours are from a limited time window of 8am-5pm, all surrounding doors require a fob and vendors will sometimes just leave your package at the locked door entrance!

Rented here because of proximity to work. Rent is expensive, but not for the area; I pay $1755, plus all utilities, for a 1 bedroom, 560 sq ft. Fairly new building. The Bad: Most cheaply built building I have ever lived in, cheap linoleum, cheap carpet with practically no pad under it, plywood floors that creak, poorly insulated, single pane windows, cheap plastic blinds on the windows (the $5 at Home Depot kind of cheap), cheap locks and hardware on the doors, cheap countertops. Appliances are OK, nice gas stove top, but electric oven. Have seen dog excrement on the interior stairwell twice. Interior access only (which I am not a fan of), hallways definitely have a 'smell'. Can hear every move my upstairs neighbor makes and the tenant downstairs tells me the same thing, he can hear

At first liked the complex. Then you hear the stories of mgmt uncaring and bully tactics. You will get big rent increases every year. No activities other than the same weekly bingo and same group attend luncheon. Can't watch TV in community room at night because the office keeps remote control. The printer in CPU library does not work even after several notifications. Handicap chair lift is constantly broken. Mgmt accusing tenants of stealing. Decided to move and mgmt did premove inspection and had no deficiencies noted. Then weeks later attempted to charge for unwarranted cleaning and normal wear in order to not refund deposit. I'm now suing for violation of their own security deposit refund policy and violation of CA law. Mgmt bullies tenants they disagree with. Vacancy now on the rise.

they offer online payment but it costs $24 each time unless you set up autopay and then they have your bank info and with all the hacks I want to keep control.