Gross Residential - Southern Division

Thank you. I really enjoying paying $1805 a month in rent, listening to the valet trash service make 8 trips to the dumpster at 11pm, hearing to trash company at 6am weekdays and 4:30 Saturdays, deal with smokers outside in a no smoking complex, deal with additional trash company picking up overflow trash because company won't install large enough dumpster and cheap toilets that don't flush properly and waste water. But don't bring up to Murfreesboro corporate or local management. Corporate does not return phone calls and local management will just state they can't control vendors. But God forbid I park my boat on the parking lot for two days and threatened with tow service. We are moving this year and it can't come too soon. It is ridiculous the amount of tenant expectations placed by ma

Their property Westbury Farms is something else. If you never have to go to the office for anything, GOOD…try to keep it that way. They lie unprovoked. I talked to the property manager about being released from my lease and what my options were. I didn’t mind just breaking it but if I could save myself the money and help them keep a filled apartment, then that was preferable. The property manager told me what I could do and then when time came, just completely did a 180. I wanted to get out of my lease because I needed to go out of state for a few months for a training program at my job that would lead to a promotion. I officially added a roommate to the lease with the documentation to show he makes enough to be on the lease himself so the complex didn’t have to worry about flipping an apa

I live at Revere at Hidden Creek in Gallatin, TN. I have had a window unit in my brand new apartment for 7 months! There is no air flow to my bedroom. There is no repair in place, just a unit as a simple fix. They are still building this floor plan, knowing there is a major problem with construction. Every apartment with this floor plan has the same problem. Now I have no heat for the winter! This property is very poorly managed. Do not move here. I am leaving as soon as possible. Too expensive if there is no one willing to correct things.

Worst property management company hands down. They don't care about the resident, they put the cheapest stuff in them. Paper thin doors and chargee the most. Had a issue with a resident above sense I moved in and they do nothing about it. I have went all the way to corporate and they don't care. I'm a VET with ptsd and they could care less. I've live all over the world and in a lot of different states by far the worst management company I have ever dealt with.

They’ll run your credit and then refuse to disclose to you what’s preventing your approval. They use a third party screening company who is full of staff that is rude and disrespectful. This company had me running in circles for a fraud alert that their screening company put on my file (and I know this because they told me I needed to contact the credit bureaus and I did so I know there is no fraud alert from them). Then decided to just say it was something on my credit but refused to say what it was. Funny, because my credit has never stopped my approval before. Lazy. That is all that it is. Steven Weber, is the regional manager and he has been absolutely useless. I’ll definitely be filing a complaint with the BBB (which this company isn’t even accredited by the BBB and now we can see why