Greenspring Apartment Homes

Red Flag!!! Red Flag!!!! Do not move here!!!!!! There is mold in the apartments, leaking pipes and from time to time burst pipes that damage apartments completely (happened more then just once with previous tenants before and after me) and the rental manager does nothing to try to fix issues in the units. On top of major rodent and bedbug infestations within other units on the premises! The management Tells people she will fix the units once they move out!!! Treats elderly very poorly! Don't give them your money if you care about your health!!! They will sweet talk you in the leasing office, but once you're in, you are trapped

Red Flag!!!! Do not move here!!! I lived here for 2 years and was denied renewal of my lease. I am 76 yrs old and was forced to have to look for a new place to live. I paid my rent on time, kept to myself and never once complained or protested. Not even when my rent up or even after asking to have my faulty stove replaced. The stove eventually caught fire and the stop fire canisters did not work to extinguish the fire causing smoke damage to my unit and me paying someone to repaint because they refused to. When I inquired with Jessica the rental manager why my lease was not being renewed, I was met with hostility and a nonchalant response of she didn’t have to tell me why she wasn’t renewing my lease. I was left with anger, trying to rush to find a new place to live and stress that resulte

I can’t emphasize this enough, don’t move here. It was the worst experience of my life. Horrible communication. Didn’t fix my washer which resulted in flooding and told me they didn’t believe me when i said water was still coming in so they took hours to respond. They didn’t communicate power washing so my windows were open. They painted and didn’t tell us so my clothes were ruined. That was the only time they ever reimbursed me but only because i had to prove signs were not up nor did they email the right days and they originally tried to make this on me. They came in my apartment without warning. My neighbors apartment molded and they had the same problems. Living here was a nightmare that still haunts me. Oh and all this but never got a security deposit back. These people are money hung

I was in a rush to find a good apartment and looked all over town, but from the moment I reached out to Greenspring, the experience was different. The team was warm, helpful, and incredibly responsive from the start. Wesley in particular went above and beyond. He showed me the available units as many times as I needed to feel confident in my decision. He answered every question, provided thoughtful guidance, and helped me move through the leasing process at record speed. Thanks to his support, I was able to tour, select, and move into my apartment in no time. He even helped me get all my services up and running without delays. It’s been a week since I moved in, and I couldn’t be happier with my decision. The apartment is comfortable, the complex is well maintained, and the customer service

Couldn’t have asked for an easier transition moving into my new apartment. Dominik kept us well informed throughout the process and always was able to be reached for any questions.