Fairgrove Property Management

I want to recognize Julia Miranda for being an exceptional apartment manager. She’s reliable, responsive, and consistently professional. Any questions or concerns were addressed promptly, and her communication and follow-through were excellent. She helped create a well-run, positive living experience, and I’m grateful for her support during my time here.

One word… RUN…. I used to live at Willow Glen Apartments in San Diego CA… was there for two years and 9 months before these people (Fairgrove) bought out/changed ownership from Constellation Property Management. My lease was due to expire on Dec 5th 2025… since I was separating from the Navy and moving away from the area. As per protocol I gave a 30 days intent to vacate the premises on Nov 4th for Dec 5th as my move out date. I move out Dec 5th then as per usual wait for a contact back from the property management office and on Dec 22nd still no word… I call and then two days later I get two separate disposition letters. One saying I was getting back $787 out of my $1200 deposit and the other one saying I was losing my deposit… getting charged cleaning fees… then to top it off me owe $729

If I could give 0 stars I would! In my personal experience, my interaction with this company was extremely concerning. I feel as though I was given information before signing a lease and during a lease that later turned out to be incorrect and inconsistent, I also feel I was treated differently than others, in a way that raised serious concerns for me. When I attempted to seek clarification or resolution, my concerns were not addressed appropriately or professionally. During my communications with Rachel Darr, I was met with remarks that I experienced as discriminatory and inappropriate as a tenant; which made me feel uncomfortable and undermined my trust in this company. There were actions and omissions that, in my opinion, , showed a lack of care and responsibility. During my occupancy,

Absolutely terrible experience with this company. I scheduled viewings for two apartments, both supposedly ready and available. For the first one, I was given a lockbox code to pick up the keys, but the code didn’t work. I tried calling and texting multiple numbers—they didn’t respond at all. For the second apartment, I was given an address that doesn’t even exist. I spent the entire day trying to get in contact with someone—calling, texting, being transferred multiple times—and no one answered. If this is how they treat new interested tenants, I can only imagine how poorly they treat tenants who have already signed a lease. This company completely wasted my time and showed a shocking lack of professionalism and organization. I strongly advise anyone to avoid renting through them.

I have been living in the corona apartments for about 2 years and I had a great experience! The manager, Diana, always made sure her tenants were happy and that the complex was well kept. Any time my unit needed repairs, it got done in a timely manner. I'd strongly recommend renting at the Fairgrove apartments in corona! P.s. Thanks to the property manager Diana for everything!