Elements West Apartments

We had a bad experience living here. Many dogs off leash, making it difficult for me to feel comfortable taking our reactive dog out safely. Sound travels freely between units, especially from the second floor to the first floor. Once we made a public complaint, management was unhelpful and ignored our maintenance requests. Many first floor tenants we talked with experienced similar issues with noise and lack of support from management. The location, building aesthetics, and amenities are good, but for us the bad heavily outweighed the good.

As someone who works in property management, please take my advice: DO NOT MOVE HERE. You know a management company is bad when you ask other colleagues in the industry about them and the response is “Yikes” and “it’s almost a slumward situation”. Every response to a bad review says “reach out to property management”. We have, several times, that’s if they ever get back to you. Yes, the apartments look pretty and unique, but it’s truly the management and maintenance team that makes your stay at a complex, Flagship has to be the worst I’ve seen. In my experience, they do not care about residents. We had bees coming into our apartment through the baseboards. We were told it had been taken care of before we reported it, however, bees kept coming in. We had a leak in our utility closet, they

We hadn't rented for more than 30 years. We moved to Greenville a few years ago and are waiting for our new home to be built. Getting back into the renting scene was a challenge until we found Elements West. We wanted something close to downtown that would give us the space we needed. Elements West offered that plus so much more. We're in our second unit at Elements West. In our years here, we have found: - the historic nature of the place is pretty awesome. What they've done to keep the look and feel while providing updated features has been great. They've taken an old, run-down cotton warehouse and have converted it into modern living with historic wood timbers, wood ceilings and floors on the second level, exposed brick and classic styled windows. - the amenities are a plus and are n

Lived here for a long time, just moved out. For starters, they are pulling some shady stuff about move out fees already. But also, this is the worst rental experience I’ve ever had and am truly in awe of how nasty they treat their tenants here. There is zero insulation and it’s LOUD here. The gate is constantly broken and there are numerous safety/fire codes in violation here. For example, a fire alarm went off in the middle of the night and the fire truck was unable to get inside the property due to gate malfunction.. a tenant had to drive their car out of the exit so the fire truck could sneak in that way. Also the place leaks like crazy.. and if you ask it to be fixed.. it never will be. The property manager sends out very threatening and passive aggressive texts to tenants over the sma

Current tenant. The noise from upstairs is horrendous. I was told that the upstairs would be carpeted but it clearly isn't. The wooden floor of the upper floors is directly the ceiling of the lower floors. There is no sound proofing and I doubt there is any fire insulation/protection (sub ceiling/floor) as well, not sure how they got past the building codes in Greenville. I can hear everything from water drops to treadmill, people slamming weights and dogs scurrying around. The apartment is pet friendly but many people leave big dogs off the leash and don't clean up after their pets. The management (I talked to Case Johnson) blatantly lies and does not follow through with actions. The location is good and the rooms themselves are nice and historic but the abhorrent noise from upstairs make