Crossings at Madison

I HAD TO TAKE THEM TO COURT TO GET OUT MY LEASE AND I HAVE ONLY BEEN THERE SINCE JUNE OF 2025. THE WORST APARTMENTS IN TENNESSEE. I LIVED IN BUILDING E. (PLEASE NOTE IT COSTS LESS THAN 200$ to take them to court and you don’t need a lawyer if you can’t afford one.) it has a bad water leak so the shower and tub leaked for 3 months straight and instead of fixing it they fixed the pool. I have roaches, nats, and spiders. My bedroom window would not open neither did my daughter bedroom window open. Also when you get by the bathrooms it smells like mold. The nats got so bad the where in the fridge. The first day there I had to make a work order due to no hot water. One of my toilets leak when you flush it, and the other one doesn’t stop running. The inside of my cabinets were spray painted a di

Can’t wait to move somewhere else, don’t live here there is so much crap you’ll have to deal with. Water leaks are often, maintenance puts completed on things they haven’t even done, broken doors, pipe leaks, broken flooring, foundation looks terrible, missing basic living essentials, broken windows/screens, air goes through the windows, in the cold it shoots up the electric bill because of these windows, roaches when we don’t leave food out, spiders/other insects somehow come inside, I’ve lived in bad places but this one’s the worst 2 out of the 3 washers have been broken or flooded for a week or so Left one for a week or so Right one for weeks now I get if it takes a while but even breathing the air of the left one smells like mold or something Bro like look at all these spiders, (Ther

Now, sometimes I can be a handful. BUT JOI Is the best community manager I have EVER been with. She has to do her job, granted, but she actually cares about the residents. If something needs to be fixed she is on top of it and gets it done. She is very gracious with time and I’m forever thankful to be in an environment that I can call home and not worry about rude management. I love how she has turned things around since I’ve been here and I only see things getting better.

Maintenance has repeatedly refused to replace a furnace that is original to the 1978 building posing a significant health risk. It does not work consistently and has caused the electric bill to triple. The area is covered in mold and the wood underneath is rotted. The building also flooded on February 6th causing extensive water damage inside. There has been no bedroom access since the damage. We are deeply disturbed by this experience and the management’s blatant neglect and lack of consideration for their tenants.

Most horrible experience ever!!! my apartment has been without AC or Heater for 4 Months.. You will not be treated like a citizen here. I get told every week someone is coming to fix my AC & no ever does. Save your self some time & money & don’t move here!! if you want to be remembered by your name & not just an apartment unit don’t move here!! Can’t fix nothing on time but are quick to add late fees.