Cornerstone Property Services

I was needing a place last minute and I found a ad for a complex that Jaden responded to, and I’m glad I did. Working with Jaden at Cornerstone Property Services was really easy and stress free. He is a straightforward and genuine guy who actually follows through on what he says. I needed a place quickly and he got me into a great 2 bedroom 2 bath that I now happily call home. He was patient and kept me updated while I waited for the right unit to open up and he did not let me down. The process was really smooth as well as the communication being solid, and he got me a great deal. If you are looking for someone who is reliable and truly cares, I highly recommend Jaden. Great experience.

I want to take a moment to recognize Jaden at Cornerstone Property Services for the way he handled a difficult situation at Mesa Summit. In a stressful moment when service and communication mattered most, he stepped in professionally and worked through the issue without making excuses. The responsiveness, clarity, and willingness to see the problem through to resolution made a real difference for me as a resident. Good property management is about more than just enforcing rules, it’s about being proactive and supportive when unexpected issues arise, and Jaden delivered on that today. I appreciate the effort and dedication shown by the team at Mesa Summit.

If I could give this company less than one star, I would. Since taking over Plaza Osborn, our apartment complex in South Scottsdale 24 days ago, the only thing they’ve managed to do is screw over all of the tenants living here. The previous landlords/owners were amazing and carefully hand-selected each of the residents who have now become friends and family. The new owners (Tony Tosta Coelho and Linda McBride) along with Cornerstone Property Services have done a great job at making us all feel unwelcome and clearly are anxious to get us to move out. Anyone whose lease was nearing its end received an eviction letter via certified mail, so that they can turn our complex into corporate business rental suites. It seems they can put the effort into sending eviction notices to the residents, but

Leaving a review for cornerstone because they have done such a bad job at Villa fifty 2 in Phoenix they had to turn off the reviews for the property. Homeless drug infested community. Sewage is often overflowing from a unit and left for days. Stephanie the regional manager is always promising someone from maintenance will be by, and no one ever shows up. Stephanie had bait and switched me with pricing twice telling me I owe x amount and then 5 days later hitting me up for more without explanation. In ten years of renting I’ve never had such a bad experience. At first I blamed the owners because that is who Stephanie told me to blame now I blame her as she never does anything to own and correct her mistakes.

I am sure that there are some very good property managers that work for Cornerstone Properties, Inc. but Karla Sanders is not one of them. I have called to have one of the owners contact me to help us in our time of need being over run by trash but they will not respond. Since February 2020 Colony Camelback has asked Cornerstone Properties, Inc. for assistance. Karla Sanders property manager from Cornerstone Properties, INC is accusing City of Scottsdale of failure to pick up the trash at our location for about a month. Karla Sanders said on 3-11-2020 that she hired a handyman to clean up the mess and our HOA will be billed accordingly. Quite curious is how the handyman has cleaned up in the rain, no place to place the trash-dumpsters are full, nor did he haul it to the dump for proper dis