Colony Hills Apartments

Applied online - the place I was supposed to move fell through. They have signs everywhere stating "Move In Tomorrow". Well...that's a lie! Completed an online application where Plaid sucks all your data in to spit out an approval...for the office to say that wasn't good enough. Ok, I'm self-employed - here's two year's tax returns. Still not good enough. Paid $40 to waste two hours of my time on their app, jump through more hoops while my movers are on the clock, and still not have a place to land at the end of it. Save your money and your peace of mind.

I just moved in about a month ago and the maintenance has been very good and prompt. The ladies in the office are very nice as well. At this price point it's very hard to find an apartment in the area for the same price and the apartment is very clean. I live on the third floor and we have respectful neighbors that we don't hear. Overall it has been a good experience.

I shared a great review for them, after renewing my lease everything went downhill. Non smoking apartment and people smoke inside their apartment to where it was seeping through the walls and vent into ours. We had a new born and other kids who come over often it was not okay living with that smell especially for the kids. Complained and they did nothing with the upstairs neighbors. Our apartment would flood from the upstairs neighbors as well. They cut out a huge hole in the bathroom and left it like that for a week and with the smoke seeping through it was very strong. Once we moved out we left this place spotless and still got charge “cleaning” fee. This was a move in ready after we departed from this apartment.

I would not recommend living at this apartment complex. From the start, it’s been a frustrating experience. The carpets were stained and dirty when I moved in, and shortly after, I discovered a bed bug issue that took far too long to address. Management is unresponsive and difficult to work with, it often feels like they don’t take tenant concerns seriously. The noise from neighboring units is constant, making it hard to relax or sleep. On top of that, parking is extremely limited, and finding a spot can be a daily headache. Overall, it’s been disappointing and not worth the stress.

We've lived here a few years now and in the beginning it was honestly pretty amazing. We really liked how fast maintenence has been and how kind they are. The parking lot has always been awful but it's pretty glaringly obvious. Biggest issue that has totally changed my former love for this place has happened this year. Charges that don't make sense even after being sent a ledger to look at. Then bed bugs, I despise bugs especially invasive ones like roaches or bed bugs. My husband is allergic and getting eaten alive. Pest control guy said its a unit above us with a horrible infestation but they won't allow him to spray in their bedroom. This has apparently been an active infestation for almost a year. It's extremely upsetting to say the least. Only reason I don't give one star is the maint