Clubhouse

WARNING: Especially International Students and Future Residents: Beware of Differential Treatment and Neglect in Resolving RATS Issues. DO NOT RENT BEFORE YOU READ THIS!!! 𝗣𝗹𝗲𝗮𝘀𝗲 𝗿𝗲𝗮𝗱 𝘁𝗵𝗶𝘀 𝗿𝗲𝘃𝗶𝗲𝘄 𝗰𝗮𝗿𝗲𝗳𝘂𝗹𝗹𝘆 𝗯𝗲𝗳𝗼𝗿𝗲 𝗺𝗮𝗸𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻. As an international student, I feel compelled to share a cautionary experience regarding the differential treatment I have faced in this apartment complex. Not only was my concern about the persistent rat infestation brushed off, but I also noticed a stark contrast in the way my issue was handled compared to that of my American roommate. I strongly advise international students to be wary of potential neglect and differential treatment before choosing to live here. Please consider my review carefully before making any decisions. From the moment I moved in

I got my keys this past Sunday to move in to a 1 bed. Mind you, these 1 bed rooms are not cheap compared to louisville average rent. Me and my mom went up to the room I was assigned and immediately the smell was overwhelming. After this disappointment, it took about 10 seconds for us to realize that the apartment was crawling with roaches- 20ish dead AND alive ones. the clubhouse ended up offering me 1 night in a hotel refunded after we waited around for about 30 minutes to finally speak with someone in management. I broke the lease, and have been without a place to live in a hotel for a few days now. The hallways were also disgusting and the bar stool given was very dirty. Of course this is all resolved because I was allowed to break the lease over this, but I think people should know wha

I lived in this apartment for two years, and it was a nightmare from start to finish. Maintenance was a joke — even the smallest repairs took weeks, sometimes longer. The HVAC system was broken for months during extreme weather, and despite multiple complaints, it took over 4 months. I don’t want to talk about the staff, they literally scream you. The worst part came when I moved out. I was hit with over $400 in damage charges. They double-charged me for the same issue and even billed me for a couch that was already broken when I moved in. When I provided dated proof showing the damage was pre-existing, they conveniently claimed I never submitted a move-in report — a total lie. They simply lost the paperwork and used that as an excuse to push blame onto me. To make matters worse, their sta

I had a terrible experience with Clubhouse Apartments. Their communication is completely unprofessional and disorganized. They don’t give you what you’re entitled to, and they seem more interested in exploiting you than providing a good service. The place was dirty, and it’s clear they don’t care about cleanliness. On top of that, they forced unnecessary charges on me and took advantage of the situation. I wouldn’t recommend this place to anyone! Avoid it at all costs.

Filthy property. So much trash from hallways, to parking structure, to staircases. Property never follows through with what they say. Maintenance says they fix things and never show up to fix them. Property management doesn’t care about the tenants rather just filling apartments. Pet waste is ALL over the property. Left to dry up and petrify or get stepped on in stairs, hallways, and sidewalks. Printer in computer lab is frequently out of paper and/or toner. There’s more and hopefully you don’t rent here to learn what those things are.