Cabrio Properties

My overall experience at this property has been good. The apartments are spacious, have stainless steel appliances and you cannot hear any noise from your neighbors. Maintenance comes in a timely fashion and usually resolve issues same day. Only downside to these units are in the winter time when the downstairs area does not stay very warm. No matter how high the heat is turned up or adjusted I found that a space heater is needed and on the coldest does that does not even help.

I highly recommend Mariah Page as a Property Manager. Mariah is the Community Association Manager at Cabrio and is the person that oversees all management activity for the condo association that I live in. She is very responsive and thorough with the activities she is responsible for. She has also shown continued improvement in her role as our property manager by being receptive to feedback and taking action. There are other aspects of Cabrio that I do appreciate as well; for example, they are very good at keeping detailed accounting records and certain financial matters like producing and monitoring annual budgets. I do think Cabrio has opportunities for improvement, but they have been receptive to feedback. For example, I do think they can improve with their "On Demand" services, which

I had a very disappointing experience with the property management parking services today. I pay for an assigned parking spot, but when I arrived, someone else was parked in it. Since my designated spot was unavailable, I temporarily parked in another open spot and immediately informed the property manager of the situation. Instead of assisting in resolving the issue, I received a call demanding that I remove my car from the premises. I explained that I was at work in a clinic setting and operate on a strict patient schedule, so I could not leave mid-appointment. I clearly stated that I was willing to move my vehicle by 12 PM and that I simply needed access to the parking space I am paying for. Unfortunately, the conversation became defensive and unprofessional. I was told I could not park

Poor service. I had an emergency during the weekend, contacted the emergency number, and spoke to someone in Nebraska, apparently in the corporate office, who did not have access to the system. He ended up sending an email message to Cabrio management, but no one contacted me to assist with that emergency. I had also submitted a service request on the Cabrio portal asking to call me back but no one did. Yesterday, I received an automated message stating that my request had been closed because “co-owner’ could not be reached, which is a lie. I have never received a call from Cabrio during that weekend.

So far so good/great! I’ve had a few small issues come up and they have been so helpful and responsive through email and if you put in a service request through the app they actually get to it pretty quick! I’m thankful to live here, it’s a pretty nice place!