Associa Northern California

0 stars if that is a option. The company we do business with switched over to this company to handle all their payments. They do not respond to emails, they do not answer the phone, they do not call back and it has been 4 months and they have sent 1 payment and have made up countless excuses and will not do what they are supposed to do when the invoice is sent and approved. Its unprofessional and unacceptable. We deal with Rachel and Jacob, I talk to myself on emails becuase I get no response or a rude one with no information from her… I should not have to waste so much time trying to follow up on one client and figure out why I am not receiving payment. They also give false information and have you go in circles! Take your money and clients elsewhere..

I want to express my sincere appreciation for the outstanding service I received from Robert Perez. I recently had two issues that needed attention, and Robert was very responsive, professional, and helpful throughout the entire process. He followed up promptly, kept me informed, and made sure everything was resolved efficiently. Thank you, Robert for your help and support.

Crystal Nachbar from Community Association Manager, Associa Northern California was very receptive and knowledgeable with my homeowners needs and provide immediate and excellent customer service. Well done Crystal and keep up the excellent work.

I appreciate the quick and professional service I received from Crystal Nachbar!! We’ve invested a lot of time & money to keep our communities beautiful! It’s nice to have a professional team supporting us! Thank you very much, Lisa

I just purchased a condo in SF that is managed by Associa. Jean Regato has helped so much in answering all my questions regarding the HOA. I have really appreciated her customer service and prompt responses.