Arrowhead Ridge Apartments

I can't express how good I feel about these apartments. The maintenance man Brandon thorton came in did his thing very professional. Very kind made us feel very comfortable and safe while he was working. I have a feeling This is gonna be a great place to start for me and my daughter thank you guys.

Gabby in office management is an absolute joy! She helped me understand the application process and how everything works with a tax credit property. She is always super polite over the phone and when I had issues with my move in she was quick to help!

Disclaimer: I am an actual retired resident with a business background. I have in no way fabricated my rental experience. In 2023, I moved in under EMG Property Management. I never had functioning AC and stove (gas leak). Management would lock the office doors and never answer calls. In 2024, Mission Rock Management took over and nothing was done to improve the property. Managers always locked the doors and never returned phone calls. In 2025, Kettler Management took over the property along with ALL the compounded problems of the previous useless management companies. Gabby is definitely a breath of fresh! She is friendly, very helpful, and intently listens to residents. She knows the property very well. The door is unlocked during business hours and residents are always welcome. Matthe

Place is filthy. Trash everywhere. Parents let their kids do whatever they want. Water constantly gets shut off without notice. Roach problems. The hall ways are disgusting. Apartments are poorly built. The staff has no clue what they are doing. They are lazy, and do not listen to their tenants. Any good review that you see do not trust! The staff creates fake accounts to post good reviews like the one created by the user “Karma” to make you think they are real people. The reviews are so obviously fake and angry it’s just comical and ridiculous. Speaking about how certain “tenants” just can’t handle it is certainly something. I could go on and on about how horrible the place and staff are. Don’t live here is the general consensus. I’ve reported everything to the city of Rio Rancho. These c

I was encouraged to write this review by a fellow neighbor. All of the issues everyone else is having we are also are. Management severely lacks especially as someone who has years in management experience. No issues are ever resolved. The negative out-ways the positives by a landslide here, also in terms of reviews. If you are reading this absolutely not worth your time. Like other people mention the positive reviews are 100% fabricated.