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Worked with Christy Jian from SMB mortgage for my mortgage refinance. She is the best I ever worked with on financing, very responsive, professional and good quality of work. I was able to close my refinance within 20 days which is not usual with other mortgage agents. Christy, is friendly and quick in responding to the questions. She was working late night hours to meet the customer needs in completing the paper work. She delivers what is committed and no surprises at the end.

This mortgage company outsources its appraisals to unethical companies who does not evaluate properties properly. Beware. I would stay away from this “banker”. Much better choices exist.

第一次买房，对贷款完全不了解，这家贷款公司帮了我大忙。工作人员很耐心，详细解释每一种房屋贷款方案，还帮我比较利率。最后选了一个利率低、过户费用也不高的方案，整个流程非常顺利。

服务态度很好，沟通顺畅，给的贷款方案也很有竞争力。整个房屋贷款流程比我想象的轻松很多。唯一的小缺点是他们业务量大，有时回复会稍慢一点，但总体绝对值得推荐。

我比较了好几家贷款公司，最后还是选择了他们。虽然不做 FHA、VA 这类政府担保贷款，也不做 equity 贷款，但他们在常规贷款上非常专业，利率和费用都很透明，没有藏着掖着的条款。