Wintrust Financial Corporation

Their calling center is just not knowledgeable or able to address customers concerns. I. Noticed some transactions delay posting on the wintrust website. Happened multiple times. These transactions are auto debits I schedule every month for credit card payments. Instead of posting on the business date, it took a week to clear the entries. What's interesting is ALL my auto debits posted to account in same day a week late. When I called Their digital support team, the rep who answered responded by saying she's aware of the transaction delays, and suggested I talk to a personal banker and she's not from digital support team. Why then would she be picking up the phone to respond if that's not her responsibility. This totally baffles me.

Attended 2 recent Rosemont Wintrust Events for Platinum Club Members; Coin Stories with lunch and also Leslie Goddard’s portrayal of Audrey Hepburn program and lunch. Both were excellent and the bank headquarters itself are beautiful. It is nice to get an opportunity to see the location - other than a branch. #RosemontWintrust #WintrustBankRosemont

STOP SENDING IMMENSELY WASTEFUL garbage that nobody wants!! We'd NEVER use you BECAUSE of this JUNK! IT'S a waste of our time and energy and junk mail destroys the environment!! Maybe use some basic sense...? It costs you ten times the money to get a new customer. Why not just use the efforts to keep the few you have happy?? DUH! Your reviews are TERRIBLE.

WORST BANK FOR SMALL BUSINESSES YOU ARE WARNED. ASH WAS VERY UNHELFUL WORST CUSTOMER SERVICE, DEBIT CARDS ARE BLOCKED FOR NO REASON AND MAKE YOU GO THROUGH HOOPS TO ACCESS YOUR OWN MONEY! IF I COULD RATE 0 I WOULD.

Miserable bank. I'm in a hospital and I want to pay bills online. I can't pay from my savings account with Wintrust so I need to create a checking account. As I scrolled the phone screen making selections for a checking account my finger kept "choosing" options I didn't want. I started over a few times and their security flagged my attempts as a hacker. I contacted the phone number Wintrust sent to my email and I was told they can't remove the block. I can't create an account online. I was told to visit a branch location but that's impossible since I'm in a hospital. I was transferred to a personal banker who "might" be able to assist me but all I got was a voicemail message. I appreciate their security but I don't understand why they can't use some type of verification and eliminate the b