Winrock Property Management, LLC.

I was able to rent from them on short notice. Carmen was flexible and willing to work with me. I appreciated that I could complete all the paperwork online and that they accommodated a lockbox key drop-off, which meant I didn't have to go to the office to return the keys. Which was very helpful. Thank you!

This management company is absolutely horrible — do not rent with them! If you think JWB is bad, this is worse. Since they took over this property, residents have been complaining nonstop. Their communication is terrible, and if you work with Carmen, nothing will get done or communicated. They raised rent by $170 with no added amenities and gave zero explanation ( which is completely legal- which is why they do it) On top of that, I was told I had to provide a 60-day notice, but they conveniently sent my renewal information on the exact day the notice was due — completely unfair and misleading. Maintenance requests? Forget about it. They don’t communicate, they don’t follow through, and they don’t care about residents. If you’re considering this property management company: RUN. And if

They are unreceptive and have no care for personal issues. Have not rented from them. Was not allowed because of my daughter be in with me part time.

I have been leasing with Winrock for almost a year now, and I must say that Mrs. Verhoeven is wonderful. The open line of communication and her understanding are truly impressive. Their response time is amazing, and they genuinely care about maintaining their properties and addressing their tenants' concerns. They leave no stone unturned in ensuring a positive experience. If you treat your leasing agents well, they'll do right by you, creating the wonderful living environment that Winrock provides. Happy tenants over here 👏

During a recent interaction, Carmen stated that due to being on vacation, applications would need to wait and that potential residents would not be able to move in. As someone who values professionalism and timely service, I found this response to be highly unprofessional and concerning—especially coming from a person in a leadership role. While I fully respect personal time and vacation schedules, I believe a company of your stature should have systems or personnel in place to prevent delays that affect applicants and future tenants. This approach reflects poorly on your organization and can significantly impact people who are relying on stable housing. I hope this matter can be addressed internally, and I would appreciate a response outlining how situations like this are typically hand