Windsor Apartments

We had a tour scheduled and showed up 10 minutes early for our appointment. The AI interface that they use confirmed our appointment multiple times and when we arrived, told us their “colleague” was going to meet us outside. We called the provided phone number twice with no answer after waiting 15 minutes. Eventually we just left after 30 minutes. A frustrating waste of time.

Everything online says they’re so pet friendly, they even have signs out front advertising it, but they don’t have any where you can take your dogs potty besides on other people’s lawns and no one even picks up after themselves anyways. So disgusting it’s literally hazardous and smells from down the street.

My experience with the staff was always either disappointing or infuriating. First of all, the lease states that you must give 2 months notice to vacate before terminating, despite the beginning and end dates which seems like a tactic to fool you out of 2 months of extra rent. Second of all, each time when contacting for a service request, save once, we got no response within two weeks. And the service we receiving didn't always even address the problem. When trying to move out our contact wouldn't respond to phone calls, voice mail, text, or even email, delaying our ability to have an exit inspection and key hand-off. We cleaned our apartment quite thoroughly and yet we were charged $120 for cleaning which was taken off of our security deposit. In summary, I feel the leasing staff are n