Windsong Village Apartments

I have lived here 1 1/2 years now and When I have had problems. Management has always been responsive and taken care of any issues. They have been improving things here continuously the whole time I have been here. I moved in shortly be after the fire in 2020. They are just finishing the rebuild of the burnt out units. The Orkin man is out every month like clockwork. When I did see bug I notified the exterminator during his monthly rounds he addressed it and I have had no further problems. This is MY experience over the last year and a half. They have been very good to me here.

After only living here two weeks, I regret the decision to do so. We moved in with one door on one hinge. Another with no door knob. A sink that won't drain. A dishwasher full of water that is growing mold, and power doesmt work in one bed room. There is a 4 by 4 foot hole in my wall that shows all the pipes that they were working on before we moved in. They said this would all be takin care of within 2 days. We've contacted them every day since being here and they have different excuses every time. There are roaches in the kitchen, and mice coming through the hole in the room. But damn if you don't pay rent, and hold up your end of a lease it goes on your record. Thanks for screwing me for 12 months.

They are full of roches , we have reported more than 5 times and they have done nothing about it , the rat problem only gets worse by the month I am so ready for the lease to be over! I went up their trying to fix the problem and all I got was a "if you don't like it than move out" by a (white lady) who told me to shut up after i tried showig a video of what it looks like now and she told me "i don't care how it looks " I stop talking to her and started talking to the owner (African American )lady got in my face so close to me she was on my 2 month old baby pressing her face against my body I told her u better watch out with my kid all she said was well move your kid and slammed the door as she pushed us out of the office!! Worst experience of my life!!! I made a police report and have co

Management is terrible. They never fix anything in a timely fashion. They took forever to give me my deposit and now the manager (car-sha-nay) I don't know how to spell her name it is taking forever to fax the new apartment I want to get my renters history. They're nasty have roaches and very very very poor managmanagement!

Hanalee is a great manager. She always making sure what ever you having a problem with in your home, get attention and taking care of.Great Customer Service😊