Wilshire Margot

I would like to share a positive review for Shaun at the front desk. He is consistently professional, respectful, and very helpful. Recently, we had an urgent plumbing issue late at night, and although it was outside normal maintenance hours, Shaun immediately took responsibility and arranged for someone to resolve it the same night. I have always found him to be courteous, responsive, and genuinely committed to helping residents. He handles situations calmly and does his best to find solutions, even in challenging circumstances. His attitude and dedication make a noticeable difference in the quality of service here. Thank you, Shaun, for your excellent support and professionalism.

This place had the worst management, care, and professionalism I have ever encountered in my life. The staff is highly incompetent, rude, and careless. The front desk person, Jay, has harassed, threatened, and caused disturbances for my friends and family. He has a very hostile attitude and always tries to act tough for very unknown, awkward reasons, such as trying to enforce non-existent "laws" that he has no authority over. He once confronted my sister, who tried to park in a guest parking and come with me to get validation for the day. He apparently saw her on camera, rushed to the parking spot, and started to raise his voice and threaten to tow her car and get her into legal trouble. She was very frightened and uncomfortable as this is highly absurd and unexpected, given his aggressive

I had the pleasure of working with Bella during a recent property tour, and I couldn’t be more impressed! From the moment I arrived, she made me feel welcome and took the time to answer all my questions. The tour was thorough, and she provided detailed information about the property, its features, and the neighborhood. What stood out most was her professionalism and genuine enthusiasm for the property, which made the whole experience enjoyable. I felt well taken care of, and I truly appreciate the effort put into making the tour seamless and informative. Highly recommend her services to anyone looking for a great property manager!

From the moment I arrived at Wilshire Margot, the staff has gone above and beyond to make my stay the best experience possible. Bella and Celeste have been wonderful in making me feel at home and dealing immediately with any issues I've had. The concierge services provided by Jay, Eric and Steve are beyond helpful. Maintenance requests are handled within 24 hours. The property is lovely and the rooftop view is amazing. I'm so glad and thankful that everyone here has helped to make this a home for me. How I'm treated is very important, and Wilshire Margot has earned five stars from me in every respect!

I’ve had such a great experience living at Wilshire Margot under Moss and Company’s management. The building is clean, modern, and well-maintained, with a perfect location in Westwood. The Assistant Property Manager and the team are incredibly attentive, responsive, and always willing to help with any issues or questions. It’s clear they genuinely care about making the community welcoming and vibrant. I highly recommend Wilshire Margot to anyone looking for a comfortable and convenient place to live in Los Angeles!