William Douglas Management

Ina was exceptionally helpful & detailed as she answered my questions on how to pay my hoa fees, without a coupon available, for the lst time as a new resident. She told me specifically what to write on the envelope & check; she also emailed the information as confirmation, all of which was very helpful. I appreciate Ina’s patience, clear directions, and politeness in helping me correctly complete the task.

For someone who has negative opinions about HOAs, I will not hesitate in saying that saying William Douglas Management does their job. Their staff are polite, professional and are there to help get matters resolved. Dona Nesbit, especially, helped me resolve issues that I urgently had. And when she didn't have certain information that I needed, she was quick to get it for me. I cannot thank her enough, and everyone who helped out. Thank you!! Keep up the great work!

I live at 1231# E Archdale Dr and we had a clogged by pipe in the upstairs bathroom. I spoke to Ina at your office and she assisted me with all the docs I needed to provide to my homeowners insurance company. I appreciated her assistance in this matter and thank you for your great customer service.

I can't say enough great things about Anita Pedraza at William Douglas Management and the incredible job she does. She is the engine that keeps everything moving forward, no matter how busy or complicated things get. Anita has an amazing ability to keep everyone on track and focused all while managing a million moving parts behind the scenes. Her attention to detail, proactive approach, and calm nature make a huge difference every single day. Thanks to Anita for all the work she has done with us and for all we do in the future! She’s truly been a key part of our success since we met her... thanks for always greeting the team from United Roofing and myself with a smile!!

Called and spoke with Jeanelle who assisted me with making sure that my HOA payment was received and taken care of that day so that I would not be charged with a late payment fee. I was having trouble with the website over the weekend and had only that one day to get it paid on time. She was very professional and courteous!! 5 stars for her!!