Westlake Apartments

I moved in last November and I’m loving my apartment. Large, spacious with no carpets. I’m paying the same rate I paid on the other side of town for a one bedroom for an apartment here at Westlake with 2 bedrooms and lake access. The Manager Erika is friendly and always quick to solve any issues that come up. If you are looking for an affordable upgrade Westlake is a great place to be. Come check it out yourself.

This property is grossly overpriced and poorly managed, with serious health, safety, and maintenance issues that management fails to address responsibly. There are ongoing bug problems and recurring mold, and when mold is reported, maintenance does not properly remediate it. Instead, they spray bleach over the affected areas, which is a temporary cover-up and does not resolve the underlying problem. The mold repeatedly returns. Management is extremely difficult and rounding ignoring maintenance request and emails. When they do respond, communication is dismissed and unprofessional. There is no sense of urgency, accountability, or concern for your tenant and health and safety. based on my experience, I strongly recommend that everyone Everyone considering this property think very careful a

My girlfriend and I just moved out of Westlake and we loved it so much! Everything was super new and modern and exactly what we were looking for in an apartment. The room we had was super big, enough for a queen sized bed, big dresser, and desk. We really enjoyed the full length mirrors and really big closet the size of one wall. Kitchen was open concept with so we could talk while making dinner and the counter space /storage was awesome. Everything being renovated and brand new really made it different than other apartments we were looking at. I fish and the lake behind the complex was super fun to walk around and go kayaking in. The neighborhood/complex is really peaceful and our neighbors always looked out for each other. Whenever we had problems or concerns Lydia was there to help us

If I could give 0 stars I would, The office was extremely hard to get ahold of while trying to apply and tour. Erica was constantly changing her answers and stories every time I talked to her. She refused to reach out to rental history, and complete their portion and in return the documents weren’t completed in the 3 day holding period and she refused to accept them the day of, in result I got denied. She listed my address wrong on my denial statement and I reached out and she said email the correct address, I emailed it 4 times with no confirmation and then received an email from corporate that my check is being mailed to the incorrect address without my apartment number listed. Super unprofessional experience, I loved the apartment looks but the office was very uneasy to deal with. Total

Since Erica has been here (new apartment manager) she has been doing a great job, not only fixing some problems that we keep having but also implementing new ideas. It seems like the apartment is finally running Smoothly.