Western Property Group

That's unbelievable. They listed a house for rent, like a regular single family house. But during walk through, they mentioned you can not use the garage area at all ( a bunch of junk stuff stored there) and they told me someone else living in the backyard room. They wasted my time.

One Star Is Too Generous for Western Property Group. Unfortunately, our experience with Western Property Group has been nothing short of disappointing. Let me break down the reasons why: 1. Unprofessional Leasing Agency: Our agent, Lisa Smith, epitomizes their lack of professionalism. She is consistently unresponsive, making it nearly impossible to get a hold of her via email or phone calls. 2. Lack of Communication: Despite paying our rent on time for three years, Western Property Group’s communication was abysmal. When they decided to sell the property, they left us a voicemail that resembled an evacuation notice, which was highly unprofessional. 3.Neglect and Ignored Requests: After signing the contract, communication became even worse. We couldn’t reach them for two years. We begged fo

WPM has been managing the rental of a property I own in Los Altos for the past two years. The property has now been sold so I no longer need their services. Lisa was the manager assigned to me and I found her to be very pleasant and easy to work with During the two years I had very little interaction with WPG, they simply took care of everything and rarely bothered me. When I asked, they responded well to my requests and at the end of the contract managed to get a rear fence replaced in record time. The property was sold before the end of my contract with them, so charges could have been continued but they simply let the contract terminate at the time of the sale All in all a very satisfactory performance

There are no words to describe such an unprofessional and disgusting company. Who hires these people?! Fair housing will be hearing from me about the way I was spoken to because of my name which is DISCRIMINATION. When I called to confirm the tour, the receptionist who answered didn't even tell me she was transfering me which she did to a mad woman name Lisa. Lisa right away starts yelling at the top of her lungs, "I DON'T BELEIVE YOU REALLY MAKE 3X THE AMOUNT!!!", "IM WAITING TO SPEAK TO YOUR LANDLORD!!" (lived at my residence for 7 years). Looking at other reviews, Lisa has been disrespectful and descriminitive towards other ethnic women. She is unhinged and has some emotional and problems going on. 👎🏽 When I pulled up to the rental property for the 1pm tour, Karin was just as disgusti

Can't believe that anyone would give this company a good rating. Should get 0.0 stars. Laziest, most incompetent property management company. They exist to take the property owners monthly fee. They allow properties that they manage become shambles and charge the renters for repairs at the end of the rental term. They will also leave property owners in the dark and throw them under the bus. Thank God they were fired by our property owners. I'm amazed that they still operate their business and have avoided multiple lawsuits In response to the owners reply: You’re most welcome Michelle! In regard to your statement “We have handled every maintenance complaint with you professionally.” All anyone needs to do is check out your company’s yelp review which rates WP at a 1.5 average (keep