West Quad

Where do I even start. I’ve lived here for 3ish years and it’s slowly going downhill. When I first moved here things were fine the biggest issues were just the fact that no one picked up their dogs poop…ok big deal NOW?!?! With this new management….its getting stricter than a dorm! There was a shooting a few weeks ago and the solution? Install cameras? Nahhhh that’d make too much sense so their solution is to cut down the bushes 🧍🏾‍♀️which mind you they sent out 2 emails a day for like 2 weeks about it and it still hasn’t been done. Also we had LMS for booting cars but they started doing too much and after a while of having no parking restrictions they’re now getting a towing company. It’s mainly college students here and they’re going to be towing peoples cars. As for visitors? THEY NOW H

My experience with West Quad Apartments has been extremely disappointing. Management issued me a 24-hour termination notice and forced me to vacate, yet later turned around and reported thousands of dollars in charges to collections. Their paperwork is contradictory and sloppy — they terminated my lease, but then tried to pursue eviction after the fact. Instead of following proper legal process, they pushed an inflated balance to a debt collector. This type of treatment feels dishonest and predatory. If you value transparency, accountability, and fair housing practices, think carefully before signing a lease here.

If i could give this place zero stars i absolutely would. it was absolutely the worst apartment experience I’ve ever had. From the very beginning, this place has been nothing but a scam. They had no problem charging me for a full month of rent even though they only let me move in halfway through the month, same thing for move out, they charged me a full month but had to move out over a week before the end of the month. Make that make sense. When I finally got the keys, the apartment was dirty, smelled bad, and had multiple things already broken and damaged. And of course, no one from the office took accountability and took forever to fix things. Throughout my lease, getting help from the office was like pulling teeth — completely useless and always passing the blame or ignoring issues al

I applied as a non student and paid the application fee after being explicitly told that they DO accepted non students. Then I received an email stating their policy had changed and they requested verification that I was going to a 4 year college nearby on campus. They emailed this out to every incoming and current resident. I called for clarification as I had already paid the application fee and was now requesting a refund due to their policy change and my no longer qualifying. They refused to refund the application fee. How many people did they rip off with this scam?

I was supposed to rent an apartment here with a friend, but the experience was awful from start to finish. Since I’m from Charlotte, I couldn’t visit in person, so I relied on phone calls and emails but they refused to answer my calls or reply to any messages. I spent the entire summer working on my application and trying to get information from them, with zero response. On the day of move-in, my friend went to speak to them in person, and that’s when they told her I couldn’t move in because they were full. This was after I had been under the impression for months that I had a spot, based on information given to me by their own staff , which turned out to be wrong. Because of their complete lack of communication and last-minute notice, I was left scrambling to find housing right as class