Waterstone Mortgage Corporation - Clarissa Hernandez

Clarissa Hernandez was an absolute pleasure to work with and played a key role in making my personal home purchase a smooth and stress-free experience. Clarissa operates at the highest level of professionalism—thorough, detail-oriented, and always on point with communication. She demonstrates the same care, precision, and commitment to excellence that every client hopes for during such an important process. Nothing was overlooked, and every step was handled with clarity and intention. In my nine years in real estate, it’s rare to find someone as consistently reliable and polished as Clarissa. She truly cares about the people she serves, and that shows in both her work ethic and the trust she builds with clients. Clarissa is top-notch in every sense of the word, and I would confidently re

Working with Clarissa was great she was always on top of things. She made sure everything was on track along with her team I would definitely recommend them! Thank you for helping me close!

Thank you Clarissa and her team for helping us first time homebuyers close on our home! Clarissa always responded no matter what time of day, was very knowledgeable, patient, stayed on top of what was going on and always answered whatever questions we had. The process was stress free and smooth. 100% recommend!

Clarissa did an amazing job on this transaction. She kept everyone informed, moved quickly when things needed attention, and made sure our client felt confident throughout the process. As the buyer’s agent, I truly appreciated her communication, organization, and dedication to getting us to the closing table. Always a pleasure working with her and I’m excited for more deals together.

We submitted a pre-approval application and unfortunately experienced delays in communication. After waiting over two weeks without an update, we reached out via text and did not receive a response. When we followed up again, we were told the application would be reviewed, but there was still no update or follow-through after another day. Clarissa was kind in our interactions, and we appreciated her friendliness. However, responsiveness and clear communication are very important during the home-buying process, and the lack of timely updates made it difficult for us to move forward. We ultimately decided to proceed with another lender who was able to provide quicker communication and guidance. This may be a better fit for others, but based on our experience, communication was a major conc