Watermark at Jordan Creek Apartments

Giving 5 stars today specifically for our maintenance team. Chris has been a welcome addition to our facility for a little bit now, and he’s 100% part of the reason we stayed. Not only does he take pride in his work, but he truly brings compassion to a thankless job. Without even knowing what he’s paid, I can assure you, he’s under paid for the quality of service. A big thank you to Chris for the work he does around this place. We appreciate you!!!!

I can’t say enough good things about the management office at Watermark at Jordan Creek. From day one, they’ve been incredibly kind, understanding, and easy to work with. Any time I’ve had a question or needed help, they’ve been quick to respond and genuinely willing to help however they can. It really makes a difference living somewhere that feels supportive and well-managed. I also want to give a special shoutout to Daria she is super awesome! She’s always friendly, professional, and goes above and beyond to make sure everything is taken care of. You can tell she truly cares about the residents, and that means a lot. Overall, the management team here does an amazing job, and I’m really happy to call Watermark at Jordan Creek home. Highly recommend!

The two people we have been working with have been absolutely wonderful and patient. Although we have not yet received an approval, or a denial, I would recommend anyone looking for a nice clean place to live to visit not only this complex, but seriously consider it their new home. Daria and Vita (I hope I spelled her name properly) Are both professional, funny and very compassionate. We truly hope this will be our new home.

From the beginning, our communication was personable and clear. Vita and Daria went above and beyond, no doubt about it…Chris showed us the things to pay attention to in our new home, and was so friendly. The move-in experience could not have been smoother. We are appreciative and look forward to our life at Watermark!! Thank you!

From OSHA violations when they do maintenance projects, trash stacked in halls in front of units with seeping smelly spill on concrete, overfilled and stacked trash around compactor, and landscaping in buildings not right in front of office that will embarrass anyone. Living here was a threat to health, safety, and fire risk. They allowed threat of fire by the pictured wood pellet grill that is violation of West Des Moines fire code. Worse, it took them eight days to fix our air conditioner in 90-100 degree weather and Property Mgr Courtney Davis said, "I'm trying to work with you here." No, you are not working with me. I have a French Bulldog who stays in a kennel during the day and it is still 80+ degrees in our 3 BR 3rd floor apt. at 9 PM. I cannot tell you how disappointing my exper