Watermarc at Biscayne Bay

Javier is amazing at what he does. He came and changed my air filter without me putting the request and made sure if anything else in the unit needed repair or maintenance to please let him know. Every time I see him he always ask if I need help. Thank you watermark for such great staff we can count on!

Very horrible experience at this property I’ve came in. I showed up on my appointment time and as soon as I show up as advice to wait a couple minutes and then a group of people showed up and they immediately started their tour and I was completely ignored and nobody else was at the Lease desk or the leash in the office and I was looking to become a resident here but after this experience, I did not recommend it to anybody And have to look further into their reviews. I saw why it was a horrible place..

Do not make the same mistake that I made. The Watermarc on Biscayne Bay is a low grade apt complex, that charges ultra luxury fees. Their monthly "common area & amenity" fees range from $300-500 per month, based on occupancy. I rented a 1/1 for $3400 but my monthly bill was never under $4000. That is the fine print that they don't tell you about when they are showing you the rooftop pool! The units are subpar. Although the maintenance staff was very helpful and pleasant, I placed 19 service requests during the term of my lease. These ranged from fixing the low grade appliances, to changing the cheap blinds. They will never replace anything, they fix everything, over and over and over. One of the worst things about living at the Watermarc, is the amount of time that it takes to get an elev

Current Resident — 2.5 Years THE BAD: I’m going to be very direct because I wish someone had been this honest with me upfront: the elevators breaking down every 3–5 weeks is unacceptable. When I toured the building, a resident actually warned me not to move in because there had been a class-action lawsuit and the elevators constantly failed. Not sure if she was being truthful, but I didn’t take her seriously. Take me seriously when I tell you this: At any given time, one of the three elevators WILL be down at least once a month, often more. I’ve seen full lines of residents waiting 5–10 minutes just to get upstairs. I live on one of the top floors, and there have been plenty of days where I’ve had to walk up several flights—7 minutes straight—just to get home and avoid being late. One i

Avoid living here; it's likely the worst building in Miami. Don't be deceived by the pool when considering a lease here. This building used to be decent with better management, but now it's under new management. The elevators are frequently out of service, and maintenance issues persist around the clock. The hallways reek of pet urine. Catrina, the woman at the front desk, is quite aggressive, and the residents are unhappy with how the staff treats the tenants. They impose extra fees and claim there's nothing they can do about it. I've lived in Miami for a long time and have stayed at many places, but the front desk makes it unbearable to reside here. Everyone in the building despises living here once the lease is signed, and they charge exorbitant rates, making you feel like your home isn