Vue53

It's nice living here. Every staff is super helpful! Front desk package pick-up is 24/7. Would be better to have more desks and a bigger gym in the building. Nothing to complain about so far. The previous five-star review was one I posted two years ago. I still agree that the front desk and maintenance teams are wonderful, but the leasing office is another story. I’ve uploaded the following photos to show how clean the unit was when I left. They’re charging me a $250 cleaning&painting fee (originally $275 before dispute) for a unit that was already clean—and frankly, it wasn’t this clean when I first moved in. Should they try to prove me what cleaning&painting they have done for improvement? I am still questioning!! Additionally, they charged a $100 holdover fee because, after a year, no

9/6/24 “1st review” for @vue53 From the time I have applied up to 5min before writing this review I have gotten outstandjng customer service,quick responses via email or calls. I have been reassured that my apartment wont just be ready funished and has a awesome view but that it will be clean upon move-in. Hint hint“as it should be when solo not roommate” type of renter. I have read many reviews all saying how service is horrible,place dirty and security lazy,mean and not securing place as break in occur on their duty. I must say I have yet to see such when i visit or pass by. Tony in office was great assisting me today . Tony emphaty,compassion and reassurance on recovery seem 100% genuine. Come rent a place from them and CALL ME YA BUILDING NEIGHBOR and meet me for game of pool or co

I’ve really enjoyed living at Vue53 — such a great apartment with a sleek industrial style (a.k.a. unpainted walls). The place is very clean (though I did find cockroaches during my stay), and the customer service is top-notch (they’re especially good at adding unnecessary fees). Honestly, I don’t even want to leave this place…

I had a really positive experience leasing my apartment, and I have to give a huge thank you to Amber. She was very professional and enthusiastic, and she patiently answered all of my questions about rent, offers, and the deposit. She made sure I was always in the loop, and that helpful attitude is what made me feel at home and choose VUE53. I also want to thank the other consultants, Sam, Skyler, and Morgan. Before the handover and when Amber was out of office, they all pitched in to keep things moving smoothly. It was amazing to see how well the whole team worked together. You don't always find that at other leasing offices in Hyde Park. I'm really looking forward to living here this year!

Do not rent at Vue53. It is overpriced, has a cockroach and rodent problem, and the management company is awful. I didn’t want to share the photos I have of dead rats in traps because they are too disturbing, gross, and I don’t want to get my review flagged. My daughter rented here recently, and we were shocked how awful the apartment is given the price. They are now charging $2,200 a month for studios and $2,400 a month for one beds. I can find luxury buildings in some of Chicago’s most desirable neighborhoods like West Loop, River North, and South Loop that are cheaper than this, and they are far better and more amenity packed. Do not pay NEMA prices for these shoeboxes in a warehouse within Hyde Park. The floors are bare concrete, so you’ll have to wear flip flops all the time or cover