Villas At Pinecrest

I've lived in Villas at Pinecrest for 2 years. Marie and Hilda are the sweetest and will ALWAYS help to the best of their abilities. The community is outdated but its a decent place to live. Prices are a little high for the quality and condition of the units. Maintenance requests are tended to with 48 hours (at least for me they usually came the next business day if I requested later in the day). Everyone there really do try their best and are usually pleasant. I left the apartment complex because the rent kept increasing while the quality and condition was deteriorating. The only issue I after leaving was that I asked for a walk through of the apartment and none was given. Then when I received a letter stating that $750 of my security deposit wasn't being returned due to carpet damages. T

the two pools and the gym is always closed so essentially there’s no amenities, you have to put in all maintenance requests online and then they don’t come fix anything at all, our apartment walkway floods and they won’t put us in another apartment. they don’t enforce parking so there’s never parking around our house and the condition is not worth the price. it’s close to everything and quite quiet but not worth it. it’s absolutely ridiculous service for an apartment complex that runs from 1000$-2000$ a month. 🤦🏽‍♀️

Please don't waste your time your or money their are other complex better then this one. If you are planning to move in here and think you going to enjoy the pool on the weekend think again. Their are two pools on property and it's only open from Monday through Friday 9 a.m. to 5 p.m. the pool is closed all weekend but lately the Pools been locked and has a sign that says under maintenance. The rent is pretty high for the condition of the apartment complex. Some of the maintenance Personnel don't have the skills to repair certain things that are easy. I'm being honest and straightforward with you now it's up to you to decide.

Since my time living here has come to and end, I thought it would be appropriate to write a review on my entire experience. I lived at The Villas at Pinecrest for a year and I, personally, had a great experience. Marie, Hilda and Ana are a breath of fresh air as soon as you walk into that office. They are always so willing and eager to help you in any way they can. You guys rock! Last year, I was new to the area and, I had a hard time finding a place to lease an apartment. Marie and Junior did everything they could on their ends to help me through all the application process and to get me into my apartment as soon as possible. While living there, service requests were completed in a timely manner (within one to two business days). Maintenance was always friendly and tried to do their best

We are on our second year here and haven’t had any major problems. The only thing I don’t like is the pool is always down for maintenance (both pools) and that they don’t have any sanitary wipes or spray in the gym so we have to bring our own. But those are minor issues. For the most part all of our neighbors are nice and respectful besides a few who dump cereal and food in the parking lot and right in front of where we live for the ducks and stray cats to eat. For the most part, we enjoy living here and haven’t had any problems. They are always doing something or holding activities for different holidays which is nice. I’ll update my review if I have any issues.