Village Oaks Apartments

I’ve been living at Village Oak Apartments for over a year now, and I truly love it here! The location is great, the apartment layouts are well designed, and the staff is wonderful. I recently signed a new lease and moved into a new apartment with a small backyard for my animals, and it’s the perfect setup. The move happened on short notice due to plumbing issues, but the front office handled everything quickly and smoothly—it was an incredibly swift transition. The maintenance team did an amazing job getting the apartment ready and is always fast to respond to requests. They’re also very respectful of your space, which I really appreciate. Overall, Village Oak is affordable, in a great location, and offers really nice apartment layouts. I would absolutely recommend this community to any

If you are looking at this place to rent, I urge you to reconsider. The location and views are lovely, but that’s about it. Things to consider: 1. If you have packages being delivered by USPS, you will not receive them. The office refuses to hold packages, the post office immediately marks them as refused and returns them to the sender. The post office branch that handles the mail for this complex will make you jump through a million hoops to hold your mail or pick up a package instead. (This is as of 10/31/24 so it’s been over a year with no resolution even though they’ve claimed to be working with the postal service) 2. Which unit are you looking at renting? If it’s a unit in any of buildings 8-14, you will not have reliable hot water. The boiler for this loop is constantly malfunctioni

I moved into this complex almost two months ago. During that time, I have not had hot water. My water will get warm, but never gets hot. When I asked about this, I was told it is an ongoing issue with three buildings at the end of the plumbing loop that just doesn't get enough hot water. I was told I would be given updates. Weeks later I called and was told there were no changes, but if I wanted, I could be added to a list of people effected by the hot water issue. Confused? I thought they already added me to the list. Last night, I had no hot water at all. I had to take a shower, and it was freezing. Now there is a boiler out (separate issue). The boiler is getting fixed but when I asked about the ongoing issue, I was interrupted and spoken to with attitude. I was treated like I was annoy

Samone & office staff are so sweet & are there if we need anything. Maintenance Men James & Juan are professional & are so nice. Unfortunately I had to take stars off because I've had plumbing issues for a little more then 2months now. I have put in requests & I know they're busy so im just patiently waiting. The pressure is really low, its a pain when my family & i want to take baths. This complex everyone shares a boiler. Theres a build up of calcium rocks & the maintenance ensured they're trying to fix it. I hope they are. Would love to have a higher water pressure then a trickle of it. This place is nice but there's flaws we hope would be fixed soon.

So we’ve lived here since late November 2025. Everything was going well till 2 weeks ago our hot water shut off. After a week of cold showers we were told the pump had been “repaired” only for our hot water to still not work. And finally today where I open my faucet to find all of my water is off. The news has been talking about a freeze, so now we’re stuck in a house with no way to bathe, wash our clothes, or even flush the toilet. We were told a maintenance man would arrive today to take a look, but one has yet to show up. It’s been super frustrating, going around in circles trying to get this solved.