Vance at Bishop Union

We’re new to Dallas from Philadelphia and are so happy with our choice to move into Vance! Angie has been so helpful from showing us multiple units to best match our needs to now with any questions we have. + they host cute events for residents! 10/10 ❤️

Submitting this review with the caveat that the building is currently transitioning to a new management team so I'm hoping these issues will be resolved soon. However, this is the third management team in the 1.5 years I've been here, so my expectations are pretty low. PROS: great location, I love my neighbors, and I've generally had a good experience with Freddy and the maintenance team addressing my tickets in a timely manner. CONS: Current management has stated their intent to provide notice regarding remedies for the following issues listed, though specific details and deadlines are still unknown as of Sep 04. A broad promise to issue a statement was provided in response to direct email communications from a group of concerned residents. The primary issues I've flagged to management

I have lived at this property since it was brand new. It used to be a true community. The upkeep was top notch and the property manager provided amazing service. Things have changed since then. The grounds are disgusting and there is always something going wrong. Rather it’s vehicles getting broken into or elevator’s malfunctioning. There is always something going wrong with little to no communication. Management has got to do a better job with the package room. It took me 20 minutes to find my packages today. Also, it appears someone has stolen items from some of the boxes sitting in the package room. This property is just really going downhill and I have been quiet long enough. For the price point there are much better options in this area. Please spare me on the AI response and just do

I had somewhat nice things to say about my time at Vance until the they took and withheld my entire security deposit for the below items: Cover 8 holes – $80 Full repaint – $150 Carpet clean – $125 My apartment was also professionally cleaned and left in spotless condition each of the above should considered standard make-ready so I'm not sure who is painting their walls and cleaning their carpet, but I need to get into that business because these charges are frankly fraudulent. Avoid and find a different apartment complex.

Angie was super sweet and highly professional. she took her time in letting me know about everything I needed to know about the property. She showed me two apartments. I enjoyed everything I love all the layouts. I will be leasing with Vance. Thank you for helping me in such a short notice