Van Metre Companies

We we stayed at Park Georgetown for 10 months and had an excellent customer experience with property managers Stephanie and Chris. They took care of things promptly and if you needed anything fixed they took care of it same day or the next day. Plenty of free parking and pet friendly!

I lived at Van Metro property, Fairfax Square, 20 years ago, around year 2000. Not a good experience. Lots of roaches. Lived on ground floor. My apt flooded half dozen times. One back up from sewage coming up thru bathtub, thru the bathroom into the hall and also into my bedroom. The storage room was constantly flooded, including anything you had stored there getting flooded. Horrible experience. I lived here for 2-3 years.

I had a terrible time as a resident of a Van Metre property, Fairfax Square Apartments. Staying there was incredibly uncomfortable and I am so happy I left. Here are some things that happened during my time there: - Management gave my apartment keys to a prospective tenant. I had an unsupervised stranger unlocking my door while I was there. - Maintenance left their keys in my door and my door unlocked. Anyone from the street had free access to my belongings. - Maintenance would show up on different days than notice was posted or not show up at all. You never know when someone will be in your house. It’s a very unsettling feeling. - Management lied to me and said they wouldn’t raise the rent when my lease expired. They raised the rent and refused to honor what they told me. - During t

I lived in a Van Metre run apartment building (The Aspen) between August 2017 and October 2022. I fled the building due to a cockroach infestation that impacted at least 5 floors and flourished due to management's negligence. On September 7th, I reported roaches in my unit. Only by September 13th did the building first send a pest control specialist. When I later met with the assistant property manager, she told me that maintenance should have left traps and done some preliminary work before the 13th (I purchased traps myself). The next 6 weeks were a nightmare of roaches entering from my kitchen cabinets, bathroom cabinets, and the hallway. I left for a weekend and sealed the bathroom door with duct tape. When I returned, found 12 dead roaches in the room. I spoke to other tenants who

I struggle with the star rating bc we LOVE living at Woodland Park. The maintenance is amazing. Great care is taken of the grounds and landscaping. We haven’t had any major problems with our unit while living here. My complaint is with the office. Well, it’s renewal time and we had been asking for our renewal rate. My wife and I had already decided that we needed more storage and don’t want stairs. We reached out to and went over to the office. We kept being told different things and cost for transfer. We were not assisted through the transfer process just told to keep looking online and when we see one we want, to apply for it then update the office. We did this, then we were told that the pricing online is sometimes wrong and they use the pricing they have in the office. Like wtf… it is