Valley Custom Homes

More than a contractor to get you into a new home, they are the ones that go out of their way, and beyond what is required to make you happy. They have been around a long time doing this, and still treating you like friends and family.

We can't say enough good things about this company. They are honest, caring and as accommodating as they can. I can't stress enough how helpful everyone at Valley Custom Homes is from Tony Masters in sales to Fay and Sherry (who I think is the heart of the company) to Chis Russell the owner, and everyone else that works there they make you feel like a valuable member of their team and family! We looked at a number of companies before we picked Valley and for the time involved, cost, style and especially how the house was built Valley Custom Homes was the top on our list! You will not go wrong talking with Tony and seeing what they can do. We love the house so much our daughter and her husband have started their own house with Valley Custom Homes! Thank you everyone at Valley Custom Ho

We love our home! Everyone was so attentive and caring through the whole process. If we were to build again, we would have VCH do it again. Thank you all.

First, I'd like to start off by saying that building a house is stressful, there is no getting around that. Something will be delayed, something will cost extra, something will hit a snag. However, Valley Custom Homes has such an amazing group of people working with you, it is a much less stressful experience. Every single person who helps us with our build was beyond incredible. They are knowledgeable, do quality work (I still can't get over how amazing our front porch is), and most importantly they made it so we didn't have to worry about a thing. Our family couldn't be more pleased with our home, and our experience. Thank you guys again for all the hard work you did to get us into such a beautiful house.

On behalf of my daughter and son-in-law, the experience was great during the sales pitch. Once the contract was signed the customer service went downhill fast. Phone calls were not returned. Days and often weeks passed with no one working at the job site. The project manager was disorganized and often had no idea when subcontractors would arrive. Excuses for delays were plentiful. When the house was set on the basement walls, the dimensions did not match. As a result there were gaps between the bottom of the vinyl siding and concrete walls of 2" in some areas. You could see the plywood on the exterior walls when looking from below and in many areas the plywood had separated from the sill plate. When our daughter and son-in-law contacted VCH about remedying this within the warranty period t