University Terrace Apartments

If I could give this place zero stars, I would in a heartbeat. University Terrace Apartments is by far the worst apartment experience I have ever had. From the day I moved in to the day I left, it was a complete disaster. The apartment was absolutely filthy on move-in day. It was clear that no real cleaning had been done. On top of that, my unit had rats the entire year. I reported this repeatedly to the leasing office, but they never took any meaningful action. Their suggested “solution” was trail cams. What exactly would trail cams do besides confirm that rats were there? Nothing... Right! The level of incompetence was unbelievable. Later in the year, they promised me an “as-is” since I had no other place to stay during turnover. I counted on that promise. Then, only two weeks before

Disgustingly filthy and run downed when my daughter moved in and they have the nerve to take part of the security deposit for so called paint touch ups after move out. Parking fees are also outrageous! Definitely don’t recommend!

They don’t give you your security deposit back! And they make up random charges to add on top of that. Got charged for paint needed for the ceiling when not one of me or my roommates ever touched the ceiling.. well alright then. They scam college students who don’t have much options in terms of renting close to campus.

Our apartment wasn't bad. It was pretty dirty and definitely not deep cleaned when we moved it. We wrote in our move-in checklist about this and it was never taken care of. During our stay at University Terrace it wasn't bad. However moving out was awful. We got WAY overcharged for the cleaning when we spend 7+ hours cleaning everything. They charged us $800 for carpet cleaning and made up random charges just so we couldn't get our security deposit back. On top of that, we somehow owed them money.

I've lived at University Terrace for about a year now and will be renewing in the fall. The staff is unbelievably helpful and nice. Maintenance responds timely and doesn't over charge for work. The location is an easy walk to campus and downtown. Compared to the insane prices offered by a lot of apartment buildings at Penn State, the pricing at UT is very cheap for the amenities provided. I live in a split story 3 bedroom and have more than enough space for myself and my 2 roommates. The building is old but the apartments are modern and very spacious and comfortable. 10/10 recommend!