University Crest Apartments

I signed a 6 month lease with an option for renewal that was not only canceled early but also denied a renewal. Also, one of the property team member repeatedly hide & withheld me packages. It seemed as a racial jab which shocked me as I am also latino, I'm guessing he assumed differently due to my skin tone. It got so bad that I had to have my mom assist in locating upper management with a package retrieval; of which contained Christmas gifts & decorations to make my first apartment experience feel like home. To make matters worst the roomates selected through their random selection process included two individuals who were extremely messy, disruptive, & manipulative; when asked you assist with calming the environment, they waited a few days and posted a notice after they had gone home fo

I think you can see the apartments, the location, and the convenience in a multitude of other reviews. I'll focus on the experience. I cannot express enough how great it is to work with the management team, especially Skylar, the Assistant Property Manager. She was fantastic from Day 1 and has helped us with every request and resolved all of our needs to high satisfaction. I have no hesitation and no regrets renting here and working with Skylar. THANKS!!!

I have been here since 9/24. I love the staff in the office, and the apartment itself is perfect. The floorplan is practical but just creative enough to inspire a fun layout with furniture. I do wish I could switch to monthly so in the event a home purchase opportunity comes up, it will not require breaking a lease.

I have been here for 3 years counting this lease term. I cannot recommend these apartments. My first apartment was delivered to me dirty, with a broken toilet, half of the curtains missing or damaged, and no smoke alarm. It took about half a year to resolve everything. My second apartment was delivered well enough. still had to make early maintenance reports, but none were as urgent as the last apartments. If that was all, I would give 3 stars. but recently, management has started using AI for maintenance requests, it used to be a form. So 2 stars. Now, I am still asked the very same questions the form used to ask, but I am asked the one by one, with an artificial delay between them to make it look like the AI is “typing” Why use a chatbot if it only asks the questions the form had?

My wife and I live here in the Crest and honestly, it’s been a cozy experience. They always have some kind of event going on, often with gifts or snacks and whenever we needed something to be taken care of in our unit, we get service almost immediately. They even have free test supplies in the leasing office for students who need it, and snack/drink for free if you find yourself there. We freakin’ love it here.