Universal Realty Inc

If I can give them 0 I would for the trauma they put me through and racial profiling. I applied for one of their properties a day before even seeing it because I was that interested which was also a day before they started the showings. I owned a house in 2020 with my ex husband two blocks over so me and my kids were familiar with the neighborhood. I wanted to beat other applicants to the punch so I was willing to take that chance. The morning they began showings my realtor and I seen the property and I wanted to move forward. My realtor reached out to the point of contact which was Suzy to let her know we had seen the property and wanted to move forward with the process. When my realtor sent my App she also sent all my qualifying docs so there wouldn’t be much back and forth. We knew I m

Danger!!! Do not I repeat do not use this company! First off they are verrrry racist and not to mention no where near professional. So my husband and I were very interested in a a property owned by this company. So we decided to reach out to them. First thing that was a major red flag is they declined my call and sent me messages that they couldn’t talk and that they could only text,it was from someone’s cell phone number which I thought was very unprofessional.So they asked for me to of course go through the motions of the process, tenant form, application and ect. So I did what I was asked and it all seemed legit, so here is when things got pretty questionable. Every day I reached out to this mysterious, Hung Vo, they demanded more paperwork, and which I feel is so they should’ve been as

Without a doubt the worst experience I've ever had with a realtor. Excessive application fees, unresponsive, and created new demands after we'd submitted our application.

Hang Vo sold my house very quickly. She was very responsive and an excellent communicator.

If you are looking to buy or sell, ask for Lisa Dong!! She is patient and extremely knowledgeable!!